* Dealing with incoming calls and assist travellers with their travel inquiries
from air ticket, accomodation, travel document, insurance and transportation
* Selling all product tour and ticket (domestic and international), including
insurance and documents.
* Explain to guests or customers as needed on their way.
* Diagnose traveller’s problem and complain and work with the supervisor to
provide a possible solution.
* Convince new customers or guests especially who have never traveled.
* Issued domestic and international ticket.
* Handling customer Selling Airlines ticket & travel products.
* Responsible in order.
* Maintain a good relationship with clients and suppliers.
* Deliver a high level bespoke luxury holiday with attention to details and
exceptional customer service.
* Able to suply clients with essential travel documents needed as well as
extensive destination information and useful travel guides.