Location

      Salary Range
      1M
      1M150M
      150M
       

      Date Posted

      Industry

      Experience

      2,571 Customer Service jobs

      Reset Filter
      IDR 3.000.000 - 4.000.000
      * Membina hubungan baik dengan klien/pelanggan. Sehingga merasa puas, senang, dan juga semakin percaya. * Customer service harus menyiapkan formulir ataupun brosur untuk tamu/klien, serta ikut membantu mengisi formulir. * Memberikan berbagai informasi dan kemudahan-kemudahan kepada tamunya, juga sebagai tempat menampung berbagai macam keluhan, keberatan ataupun sebagai tempat konsultasi * Membantu memberi penjelasan kepada klien secara jelas, lugas dan tepat * Mampu berkomunikasi dengan baik * Melakukan pekerjaan administrasi yang berhunbungan dengan pengelolaan data aset Pengelolaan data karyawan untuk setiap bulan * Memiliki mental yang kuat dalam melayani klien, sebab akan memberikan kepercayaan diri yang lebih baik, dapat memberikan keyakinan dan menimbulkan sifat kejujuran maupun tanggung jawab yang besar terhadap apa saja yang dilakukannya * Energik dan juga gesit * Rasa humor dan selalu ingin maju * Mampu mengendalikan diri sendiri * Tidak mudah marah atau tempramental * Tidak terpancing untuk berkata-kata ataupun berbuat kasar * Memiliki jiwa Sosial yang tinggi * Bijaksana * Mempunyai budi pekerti yang tinggi * Pandai bergaul dan bersosialisasi dengan siapapun * Dapat bekerjasama serta berkomitmen dengan berbagai macam pihak
      3 months ago
      1. Learn and knowing all products are marketed by IndoGold 2. Provide individual daily report 3. Responsible with services which received by customers 4. Maintain good relationship with customers and partners 5. Doing administration job like print, filing, input transaction and packing. 6. Manage all incoming entries across channels including phone calls, emails, chats and social media.
      9 days ago
      The CSR will report to the Director of Customer Care. The position is based on a 40 hour work week Monday thru Friday but may be changed at management’s discretion. The CSR position receives and processes incoming calls from customers by serving as the end to end point of contact for customers. Collaborates with the sales and operations team to meet our customers' expectations. The role of the CSR is to identify and resolve customer service issues such as missed pick-ups and service related issues in a timely manner. Representatives must be able to manage difficult and/or emotional customer situations and respond promptly to service requests to meet customer commitments. CSR’s work quickly and efficiently in a fast paced environment in order to update customer records and provide our customers with the most current, accurate information. CSR’s process orders in an accurate and timely manner, and demonstrate excellent follow through on assignments and customer questions. The ability to deal with frequent changes in the work environment
      7 months ago
      - FOR MANAGING POSITION: You need to be able to provide coaching and program planning in views toward improving the customer service division. Also,liaising with other teams to resolve errors/discrepancies to deliver solutions and strive for continuous process improvement; and alwaysexceeding service quality standards - - - - Provide an exceptional, accurate and timely client experience during every interaction, with end to end accountability - Work collaboratively with internal teams to ensure quick resolution - Participate in regular team workshops to provide feedback regarding process improvements and to improve the client experience - Prospecting new leads coming through CARSOME CMS and inform them about the value/market price of the customers' vehicles to be sold - through: Phone / Email / Live Chat - As a representative you need to learn about the dynamics of automotive industry in Indonesia - new cars, second hand cars and fast-moving cars - Proactive at resolving customers' problems in regards to selling their vehicles and be confident in giving fair valuation based on CARSOME's proprietary data on pricing
      21 days ago
      We are seeking an experienced Head of Customer Service Center to support the continued growth within the solutions business in the area of finance and technology. The successful candidate will report directly to CEO and CTO, work closely with all managers, section heads and leaders and other head office teams. Liaises directly with distribution and retail teams along with external personnel, vendors and subs contractors. Responsibilities include : * To lead, motivate and develop the operational management teams * To set up the customer service system and process * To meet thir party, vendors and contractors. * To promote a cultural of excellence in respect of quality, customer service and continuous improvement * To be aware of regulatory change applicable to your areas and to help implement those changes effectively * Liaise with external client and end user to ensure satisfactory provision of service
      5 days ago
      IDR 3.300.000 - 3.355.750
      • Memberikan layanan informasi kepada customer melalui telepon, khususnya penanganan keluhan yang masuk lewat email atau telepon untuk kemudian di Follow up. • Memastikan pencapaian standar layanan yang telah ditentukan.
      a month ago
      The individual will be responsible for maintaining customer’s retention rate by responding promptly to customer’s enquiries and complaints. Her job description will mainly entail, but not limited to: * Responding to customer’s complaints, determining the cause of the problem, as well as selecting and explaining the best solution to solve the problem * Coordinating with other sections with regards to customer’s needs and requests * Collecting customer’s feedbacks and analyzing customer’s needs * Analyzing customer’s experiences and insights to come up with improvement suggestions and initiatives
      20 days ago
      :: Real Customer Success comes from the heart :: Customer success is more customer focus than Sales but we are more proactive than Support. As Customer Success, we advise and guide a wide variety of customer, ensuring they launch Sleekr successfully, adopt it widely and continually driving business value from Sleekr. In this role, you will be working with stakeholders across all parts of the business and at all levels. Our ideal candidate will be a consultative thought partner who loves working with clients and thrives on customer satisfaction. If this is you, there are a lot of people who are adopting our product and we would love your help in taking care of our customers! Responsibilities : * Work closely with our clients to onboard and train them in using Sleekr as their problem solution. * Become a trusted advisor to our clients and ensure they are successful on our platform. * Maintain high levels of customer engagement (including on-site meetings) with a focus on customer satisfaction and loyalty. * You will work with your accounts proactively to drive adoption, as well as act as the voice of clients. * Proactively spot and correct any issues that could affect customer satisfaction or retention. * Facilitate periodic reviews with customers, determining new requirements and further success through engaging and consultative discussions. * Continually gather feedback from our clients, then working directly with our product team to provide input on product roadmap.
      a month ago
      * Receive and transferring telephone calls, announcing callers, taking brief messages and passing these on via the email system or connecting callers to staff members personal direct line voicemail. * Ensure all voicemail messages to main office number are taken and directed to staff members. Maintain and ensure that the answer message is appropriate. * Report telephone equipment and line faults to the IT Manager. * Review and update on a regular basis the staff contact and telephone extension lists. * Greet and welcome visitors to the Offices, ensuring they sign in the visitor’s book and informing the relevant member of staff of their arrival. 2 * Monitor and ensure that the reception area is kept tidy and projects a business-like image. * Check and sign for deliveries, before informing the relevant member of staff of their arrival. Deliveries by post or courier will include valuable items (cash, passports). Follow procedures and ensure security of valuables. * Log extension changes and advise all staff accordingly. * On receipt of the appropriate request form, book couriers and taxis on behalf of members of staff. * Provide logistical support to meetings held in the Meeting Room, to include preparation of meeting and conference rooms and assist in arrangements for catering provisions
      5 months ago
      You will be responsible for our B2B mobile technology product implementation. Managing client expectation and ensuring client overall happiness.
      16 hours ago
      IDR 3.000.000 - 4.500.000
      Maintain relations to customer directly and supplier regarding tour packages information and update company's sales report. Requirements:
      a month ago
      Urbanhire

      Everything you need to simplify job search and hiring, all in one place. Job seekers find jobs from many job portals and employers reach candidates efficiently by posting to multiple channels at once.

      Contact Us

      ALL RIGHTS RESERVED URBANHIRE 2017. | TERMS & CONDITIONS
      Mix Panel Analytics
      Filter
      Location

      Salary Range
      1M
      1M150M
      150M
       

      Date Posted

      Industry

      Experience

      Wake Up to The Career You Love

      Urbanhire share our thoughts on career development, job search trends and cool workspaces on our blog.
      Subscribe for weekly updates and start building the career you deserve.
      Enter Your Email