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      3,196 lowongan kerja Customer Service

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      * Membina hubungan baik dengan klien/pelanggan. Sehingga merasa puas, senang, dan juga semakin percaya. * Customer service harus menyiapkan formulir ataupun brosur untuk tamu/klien, serta ikut membantu mengisi formulir. * Memberikan berbagai informasi dan kemudahan-kemudahan kepada tamunya, juga sebagai tempat menampung berbagai macam keluhan, keberatan ataupun sebagai tempat konsultasi * Membantu memberi penjelasan kepada klien secara jelas, lugas dan tepat * Mampu berkomunikasi dengan baik * Melakukan pekerjaan administrasi yang berhunbungan dengan pengelolaan data aset Pengelolaan data karyawan untuk setiap bulan * Memiliki mental yang kuat dalam melayani klien, sebab akan memberikan kepercayaan diri yang lebih baik, dapat memberikan keyakinan dan menimbulkan sifat kejujuran maupun tanggung jawab yang besar terhadap apa saja yang dilakukannya * Energik dan juga gesit * Rasa humor dan selalu ingin maju * Mampu mengendalikan diri sendiri * Tidak mudah marah atau tempramental * Tidak terpancing untuk berkata-kata ataupun berbuat kasar * Memiliki jiwa Sosial yang tinggi * Bijaksana * Mempunyai budi pekerti yang tinggi * Pandai bergaul dan bersosialisasi dengan siapapun * Dapat bekerjasama serta berkomitmen dengan berbagai macam pihak
      10 bulan yang lalu
      * Handle general inquiries from customer * Respond to inbound phone and email from customers * Make outbound calls to customers to follow up on transactions * Liaise with internal units to ensure that transactions are settled promptly and accurately * Identify and fulfill customers’ need appropriately * Provide support to processing team * Effectively answer customers’ transaction enquiries as well as take ownership to resolve customer issues * Record all customer interaction in our Customer Relationship Management System.
      6 hari yang lalu
      * Identify and assess customers’ needs to achieve satisfaction * Build sustainable relationships and trust with customer accounts through open and interactive communication * Provide accurate, valid and complete information by using the right methods/tools * * Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution * Keep records of customer interactions, process customer accounts and file documents * Follow communication procedures, guidelines and policies * Take the extra mile to engage customers
      7 bulan yang lalu
      1. Learn and knowing all products are marketed by IndoGold 2. Provide individual daily report 3. Responsible with services which received by customers 4. Maintain good relationship with customers and partners 5. Doing administration job like print, filing, input transaction and packing. 6. Manage all incoming entries across channels including phone calls, emails, chats and social media.
      10 hari yang lalu
      Company: Transportify, a mobile app tech start-up company * Reporting Line: Country Director * Place of Work: Kemang, South Jakarta *Leading and managing a busy CS Center supporting Indonesia operations * Hiring and managing approximately 20 CS Agents * Architecture and key process creation and improvement * Quality control measures and checks * Assisting in managing important accounts * Executive reporting and analysis
      sebulan yang lalu
      * Improve the operational systems, processes and policies in support of organizations mission -- specifically, support better management reporting, information flow and management, business process and organizational planning * Play a significant role in long-term planning, including an initiative geared toward operational excellence * Supervise and coach office team leader on a weekly basis * Suggest improvements to the various communications by the company * Handle and resolve customer complaints * Obtain and evaluate all relevant information to handle inquiries and complaints * Communicate and coordinate with internal departments
      6 hari yang lalu
      * Monitoring, follow up order constraints everyday * Strong analytical thinking in providing solutions to problems of order item * Fast typewriting and accurate in respond to message from our customers. * Communicating courteously with customer by social media. * Fostering good relation with customers.
      6 hari yang lalu
      * Creating inspiring and genuine juicing experience for customers * Leading store crew in genuine, fresh and honest attitude * Ensure all company policies, store standard and procedures are communicated and followed effectively to store crew * Contribute toward store sales, profitability by seeking opportunities to increase sales and managing store COGS * Maintain and monitor daily, weekly, and periodic financial and sales reports
      6 bulan yang lalu
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