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      238 jobs in Banjarmasin

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      Responsibilities: * To assist mystery shopping Manager to manage full timer and part time mystrey shopper * Assign MS tasks to full time and part time mystery shopper by weekly * Work independently part time staff recruitment and training data collecting and analysis * Communicate actively within team in a timely manner * Manage the full time and part time mystery shopper daily job, ensure the quality * Evaluate the full time and part time mystery shopper * Performance by monthly * Gathering daily reports from Mystery Shoppers. * Build a compiled daily report on Mystery Shopper activity. * Verify and confirm completion and accuracy of information in each daily reports with respective Mystery Shopper. * Maintain a register on company equipment used for Mystery Shopper activities, and Security Team in general. * Actively assist in maintaining Mystery Shoppers pipeline through referrals/campus recruitment and document active/past Mystery Shoppers for next project. Requirement: * 2 year experience in Administrative areas * Excellent reporting sklills in English * Good command of (word,Excel,powerpoint, internet etc.) * Strong communication skills * Structured person * Be a team player but at also be able to work independently * Can work under pressure with a professional manner and excellent output * Strong interpersonal, analysing and problem solving skill * Excellent leadership, good team spirit * Experience in administration of field employees * Experience in field research * Excellent time management * Orientation towards results
      3 days ago
      Responsibilities : · Management of a team up to 15 people · Hold team and individual meetings to review perfomance and manage productivity of the team · Setting, monitoring and assessment of performance targets · Planning capacity requirements · Monitor available capacity utilization · Be on standby as per the defined working hours / shift and report in time to supervisor in case circumstances outside of the Officer's control prevent him to join the shift · Work with provided tablet and relevant application to process and log infromation about the cases assigned · Provide first class service to customers in the field and focus on customer experience · Receive, process and report on Home visit requests · Receive requests for marketing material/POS Logistic and IT equipment delivery, provide receipts of hand over the material from POS. · Maintain SLA · Report and escalate all processes and issues to Team manager Requirements : · Max. 35 years old · Advance using MS. Office · Experience with managing documents and people · Experience with setting Service levels, KPIs and thresholds · Detailed knowledge of assigned geography · Flexible problem solving skills
      2 days ago
      Responsibilities: * Evaluate and assign cases to field staff based on the geography and their availability * Coordinate field staff over phone, email and other communication tools * Support Field Verification Executive in case location is not clear/not sufficient data in system (google maps, callback to applicant, etc.) * Process results of home visit check through e-mail / or telephone call and update the information in internal tracker(s) * Monitor maintainance SLA of Pick up document * Verify and archive hard copies of documents supporting the transactions ·Work with Operations and Risk analyst teams to analyze processing times, results and other process parameters. Requirements: * Female, Max. 30 years old * Candidate must possess at least a Diploma, any field. * Good knowledge using MS Word & Excel (Basic) * Experience with managing documents * Experience dealing with customers over phone * Effective communication skills – written and verbal * Consistency, accuracy and attention to detail * Fast learner and Adaptable to changes * At least 1 year(s) of working experience in the related field is required for this position. * Preferably Staff (non-management & non-supervisor)s specializing in Clerical/Administrative Support or equivalent
      2 days ago
      Responsibilities: * Information collection charge of business investigation auditing including Sales Associate (SA) and Point of Sales (POS). * Responsible for security and investigation related data collection. * Informing collection and analyzing. * Preparing reports. Requirements: * Min. Diploma Degree (D3); Degree in law or criminology would be an advantage. * Min. 1 year experience in field investigator/ auditor/ survey. * Experience in the same industry would be an advantage.
      3 days ago
      Responsibility: * Conducting all out door enquiries, routine and surprise checks on POS. * Conduct necessary investigation directed by investigation manager * Information gathering and analysis Requirements : * Basic knowledge of Indonesian laws and regulations * Can work under pressure with a professional manner and excellent output * Knowledge of information searching collecting and analysing * Good computer skill especially on MS Office and Excel * Strong interpersonal, analysing and problem solving skill. * A good team player * Good in English (oral and written) and regional language
      3 days ago
      Responsibilities: * Manage Sales Network in Banjarmasin. * Responsible for sales, POS opening targets and overall expansion target achievement in assigned area. * Supervising Sales network team (SA/DSM/SDSM) as well as whole back office staff. * Conduct and lead daily / weekly sales meetings. * Conduct weekly coordination meeting with supporting team (IT, Risk, HR). * Regularly report to Sales Network Manager and provide insight to market information, propose strategy and plan to improve city sales performance. * Reports to doted line managers from HQ. * Performing sales audits. * Represent HCID with business partners and suppliers. * Performing market visits. * Responsible for sufficient and on time hiring of staff. * Matrix management of all city based staff from all departments. * Ensuring proper attendance of office based staff and audits of attendance records. * Responsible for petty cash management, adherence to expenditure policies of all subordinate staff and timely expense reporting and clearance. * Maintain good condition of the company property in city office and that it is used in accordance with the company values. * Responsible for compliance with government and local rules and regulations. * Responsible for promoting Home Credit values and compliance with values in the city office. * Ensure safety of staff in the city office and maintenance of the health and safety standard and evacuation plans. Requirements: * Bachelor’s or above degree in any filed; At least 5 years experience as Branch Manager in Leasing/Multi finance/Financial/FMCG Industry. * Track record of building excellent relationships in retail channel development. * Strong knowledge of Banjarmasin area and have networking around Indonesia. * Ability to analyze and understand market situation and potential sales situation analysis. * Excellent leadership, negotiation, influence, mediation & conflict management skills , persuasion and networking skills. * Sales management experience. * Strong organizational, multi-tasking, and time-management skills. * Self-starter and highly motivated to drive and build business. * Good business and industry understanding. * Language: Bahasa Indonesia (native) & English (fluent); Very good communication and presentation skills. * Willing to be placed in Banjarmasin. * Possess motorcycle & SIM C.
      10 days ago
      Responsibilities : · POS Stationary and Marketing Materials Management § Responsible for POS stationary and marketing materials distribution to Field Ops § Responsible for receiving goods, including performing quality and quantity check on inbound material § Responsible for allocating items in warehouse and maintain the warehouse capacity § Bundle/assemble and pack the items according to the POS needs § Check the equipment / quantity / condition of goods to be shipped § Perform proper hand over of POS materials to field ops. § Coordinate with Sales, Marketing, IT, Procurement and Finance for timely order plan § Provide tracking of POS logistics activity and send reports to city manager and warehouse and stock management senior TL § Handle and log complaints for non-conformity in inbound or outbound process, and recommend solutions for issues. · Office Supplies Management § Manage stock of pantry supplies and office consumables § Make sure all stock is tracked accurately, monitor thresholds of stock items and initiate re-ordering in time § Coordinate regional office Assistants to ensure proper stock management in office and accurate reporting and stock replenishment in time § Generate daily and monthly office stocks report with accurate information and in timely manner § Ensure proper reconciliation of actual vs. system details on stock positions Requirements : · University degree (can be substituted by extensive relevant experience) · Minimum 3 years’ experience in warehousing, logistics, operations, order management or planning environment, preferably from multinational companies’ background. · Fluent English communication and written English · Experience with document handling and organization. · Experience with managing revolving reports · MS Excel knowledge (Advanced) · MS PowerPoint knowledge (Advanced) · MS Word knowledge (Advanced) · Administrative skills · Consistency, accuracy and attention to detail · Fast learner · Adaptable to changes · Fairness and fair play · Focus on results and ability to deliver · Enthusiastic and self-driven
      2 days ago
      Responsibilities : * Manage investigation teams in Back Office, Analyst, Trainer and Business Investigation to create develop implement HCID internal control and fraud investigation policy and procedures. * Stratergic planning on staffing for regional teams according to business need * Audit on operational expense of regional teams and investigators performance * Conduct direct investigations assigned by superior, review and submit internal cases to DM committee * Manage and establish and maintain documentation and reporting on ongoing cases and closed cases. * Investigate and deal with internal/external fraud, cheating cases and kinds of violations, set PR with enforcement department, maintain good risk triggers to create safety business enviroment. * Audit an operational expense of regional teams with actual workloads and good sense of cost control * Keep close relations with related department, assist sales management and risk to prevent from risky business operation, timely deal with staff/retailer violations. Requirements : * Bachelor Degree in Law or Criminology * 5 years experience in Risk Management, Fraud Investigation, Business Investigation * Experience in police force or public prosecution. * Excellent communication sklills in English * Good computer skill speclially on MS Office, and Excel * Strong communication skills * Strong interpersonal, analysing and problem solving skill * Excellent leadership, good team spirit
      3 days ago
      IDR 2.300.000 - 4.000.000
      Dibutuhkan segera: 1. Legal Staf 2. Diutamakan yang memiliki pengalaman dibidang masing-masing 3. Berkelakuan Baik 4. Jujur,Rajin dan mampu bekerja keras 5. Mampu bekerja dalam tim
      3 days ago
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