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      85 homecredit jobs

      Responsibilities: * Personal Assistant for Chief Human Resources Officer. * Arrange business trip (flight, hotel, visa) and organize itinerary. * Handling appointments (internal and external). * Arrange meeting (make invitation, booking the meeting rooms, make minutes of meeting, provide snacks if needed) and accompanying for meeting. * Manage Expatriate matters such as establishment of expatriates legal documentation to be handled properly and in timely manner. * Manage proper arrival and reception of expatriates assigned in head office and representative city. * Manage and monitor database of existing expatriate stay permit, visa, and other formalities. * Provide timely report such as RPTKA (Rencana Penggunaan Tenaga Kerja Asing), Expatriate Structure Cost Periodic Expenditures, etc to relevant stakeholders, and regulatory body. Requirements: * Experience as Personal Assistant or Secretary. * Having experience in handling expatriates documentation completion. * Having experience in dealing with employees. * Service oriented and detail oriented. * Ability to do a multi-task in a dynamic circumstances. * Good communication in English and Bahasa.
      2 days ago
      Job Description : * To assist mystery shopping Manager to manage full timer and par time mystery shopper. * Assign MS tasks to full time and part time mystery shopper by weekly. * Work independently part time staff recruitment and training data collecting and analysis. * Communicate actively whin team in a timely manner. * Manage the full time and part time mystery shopper daily job ensure the quality. * Evaluate the full time and part time mystery shopper. * Performance by monthly. * Gathering daily reports from Mistery Shopper. * Build a complied daily report on Mystery Shopper activity. * Verify and confirm completion and accuracy of information in each daily reports with respective Mystery Shopper. * Maintain a register on company equipment used for Mystery Shopper activities, and Security Team in general. * Actively assist in maintaining Mystery Shoppers pipeline through referrals/campus recruitment and document active/past Mystery Shoppers for next project. Requirements: * Candidate must possess at least a Bachelor’s Degree, any field. * At least 2 year(s) of working experience in the Administrative area. * Strong communication skills. * Structured person. * Be a team player but at also be able to work independently. * Can work under pressure with a professional manner and excellent output. * Strong interpersonal, analyzing and problem solving skill. * Excellent leadership, good team spirit.
      2 days ago
      Responsibilities: * Understanding of users business requirements for Loxon (Collection Tools). * Define and evaluate problems, propose resolution of issues. * Prepare description of business processed in agreed structure for system implementation. * Prepare/ review business spesification with a local requirements for Loxon. * Meet with user to help them to understand the requirements from the computerized solution. * Prepare all information needed to clarify the data structure and provides specification for the programmers. * Close cooperation with development center in Czezh Republic (Embed IT). * Audit testing scenarios and strategies to be executed for core application user accptance testing. Requirements: * Graduate from reputable university. * Fluent in English, both verbal and written, is a must. * Experience in IT analysis/ project management. * Knowledge of principles of IT systems, systems architecture. * Knowledge of UAT testing, design of UAT scenarios. * Experience in finance company, especially in collection, will be a good addition. * SQL and UML knowledge will be a good addition. * Oracle enterprise architect knowledge. * Oracle database, Oracle weblogic - basic knowledge. * Knowledge of principles of software development and testing. * Strong analytical thinking, senior personality, works independently, able to effective prioritize and execute tasks,and high attention to detail.
      2 days ago
      Responsibility: * Conducting all out door enquiries, routine and surprise checks on POS. * Conduct necessary investigation directed by investigation manager * Information gathering and analysis Requirements : * Basic knowledge of Indonesian laws and regulations * Can work under pressure with a professional manner and excellent output * Knowledge of information searching collecting and analysing * Good computer skill especially on MS Office and Excel * Strong interpersonal, analysing and problem solving skill. * A good team player * Good in English (oral and written) and regional language
      2 days ago
      Responsibilities : · Management of a team up to 15 people · Hold team and individual meetings to review perfomance and manage productivity of the team · Setting, monitoring and assessment of performance targets · Planning capacity requirements · Monitor available capacity utilization · Be on standby as per the defined working hours / shift and report in time to supervisor in case circumstances outside of the Officer's control prevent him to join the shift · work with provided tablet and relevant application to process and log infromation about the cases assigned · Provide first class service to customers in the field and focus on customer experience · Receive, process and report on Home visit requests · Receive requests for marketing material/POS Logistic and IT equipment delivery, provide receipts of hand over the material from POS. · Maintain SLA · Report and escalate all processes and issues to Team manager Requirements : · Male, Max. 35 years old · Advance using MS. Office · Experience with managing documents and people · Experience with setting Service levels, KPIs and thresholds · Detailed knowledge of assigned geography · Flexible problem solving skills
      2 days ago
      Responsibilities: * To assist mystery shopping Manager to manage full timer and part time mystrey shopper * Assign MS tasks to full time and part time mystery shopper by weekly * Work independently part time staff recruitment and training data collecting and analysis * Communicate actively within team in a timely manner * Manage the full time and part time mystery shopper daily job, ensure the quality * Evaluate the full time and part time mystery shopper * Performance by monthly * Gathering daily reports from Mystery Shoppers. * Build a compiled daily report on Mystery Shopper activity. * Verify and confirm completion and accuracy of information in each daily reports with respective Mystery Shopper. * Maintain a register on company equipment used for Mystery Shopper activities, and Security Team in general. * Actively assist in maintaining Mystery Shoppers pipeline through referrals/campus recruitment and document active/past Mystery Shoppers for next project. Requirement: * 2 year experience in Administrative areas * Excellent reporting sklills in English * Good command of (word,Excel,powerpoint, internet etc.) * Strong communication skills * Structured person * Be a team player but at also be able to work independently * Can work under pressure with a professional manner and excellent output * Strong interpersonal, analysing and problem solving skill * Excellent leadership, good team spirit * Experience in administration of field employees * Experience in field research * Excellent time management * Orientation towards results
      2 days ago
      Responsibilities · Performs 2nd level of system systems support for core applications, and systems · Escalates incidents from 1st level of service desk · Regularly updates recorded incidents in ticketing tool · Assigns incident to / from 3rd level system support (external vendors, other internal teams, etc.) · Communicates incident progress to relevant parties (reported person, business users, 3rd level support, etc.) according to internal procedure · Solves incidents, system issues, analyses root causes · Supports, tests, and monitors software deployments to production environment, including post deployment support according to internal procedure · Improvement, and maintenance of deployed application according to new changes Requirements · Communication level of English, written and spoken · Bachelor degree, or adequate IT education - fresh graduates are welcome · Ability to work out of standard office hours according to company needs · Fundamental SQL knowledge to be able to query data from Oracle database · Attention to details · Strong knowledge of IT and ability to learn about new software
      2 days ago
      Responsibilities: * To assist mystery shopping Manager to manage full timer and part time mystrey shopper * Assign MS tasks to full time and part time mystery shopper by weekly * Work independently part time staff recruitment and training data collecting and analysis * Communicate actively within team in a timely manner * Manage the full time and part time mystery shopper daily job, ensure the quality * Evaluate the full time and part time mystery shopper * Performance by monthly * Gathering daily reports from Mystery Shoppers. * Build a compiled daily report on Mystery Shopper activity. * Verify and confirm completion and accuracy of information in each daily reports with respective Mystery Shopper. * Maintain a register on company equipment used for Mystery Shopper activities, and Security Team in general. * Actively assist in maintaining Mystery Shoppers pipeline through referrals/campus recruitment and document active/past Mystery Shoppers for next project. Requirement: * 2 year experience in Administrative areas * Excellent reporting sklills in English * Good command of (word,Excel,powerpoint, internet etc.) * Strong communication skills * Structured person * Be a team player but at also be able to work independently * Can work under pressure with a professional manner and excellent output * Strong interpersonal, analysing and problem solving skill * Excellent leadership, good team spirit * Experience in administration of field employees * Experience in field research * Excellent time management * Orientation towards results
      8 days ago
      Responsibilities: * Develop / improve methodologies/tools of data gathering to create standards of effective process data gathering in project * Obtain and provide knowledge of DWH data structure to create standard operation procedure of data structure * Support Process team by corresponding data to support project management activity * Provide regular and ad-hoc reports based on analyzed data to support project management activity * Develop data models for process predictions to support project management activity * Support other departments by providing expert knowledge of data structures and tools of the process so that all the process result could be control. * Documenting manuals, data gathering tools, analytical tools so that every document is properly stored. * Participate in defining of quality strategy, capacity planning, hiring and training to set standardize guideline cross function * Participate on company IT systems evaluation and development to align IT system with internal business process as regulation methodology knowledge holder * Gather and analyze data by using methodologies and tools to deliver standardize guidance to assure all process changes are reflected in internal regulations * Support implementation of company knowledge base (Confluence) to deliver standardize guidance of project management topic as regulation methodology knowledge holder Requirements: * University degree (Business or Engineering background will be an advantage) * 3+ years’ experience in internal regulations handling * Excellent Excel skill
      10 days ago
      Systems Analyst Job Responsibilities: Implements computer system requirements by defining and analyzing system problems; designing and testing standards and solutions. Systems Analyst Job Duties: * To actively participate in software development lifecycle. * To identify potential problem and its suitable solution by conferring with business analyst and developers. * To monitor and coordinate closely with developers to ensure smooth development process according to FSD & TD * To work closely with the Application Tester to ensure that the result complies with the designed solution * To provide Functional Spec Document and Technical Document. Systems Analyst Skills and Qualifications: * Experienced in Software Development, at least 1 – 2 cycles of Software Development. * Experienced in FSD (Functional Specification Design), TD (Technical Design) document. * Experienced in various software design, e.g.: UML (Unified Model Language) / BPM (Business Process Methodology). * Practical experienced in Scrum (preferably) * To have knowledge in Middleware, e.g.: EAI, ESB, OSB (plus value). * To have background as Developer (preferably). * To have previous working industry in FSI (Financial Services Institution), e.g.: Bank, Insurance, Consumer Financing, etc.
      15 days ago
      Responsibility : 1. Handling small to medium project within sales department and participate to all company wide project that impacted sales organization. 2. Create and deliver changes and improvements process in sales department by analyzing existing process, setup new process by Documenting an existing processes, create process maps, manuals and produce operating procedures which follow standarize internal business process in organization. 3. To Conduct Process automation by building small web base application by using latest technology Web Base ((PHP, MySQL, Javascript, Css). 4. Create that existing manuals and procedures are consistent with processes by updating manuals & procedures with latest update processes. 5. Work with related process owner to prepare implementation plan to ensure the procedure will be implemented properly. Requirements : 1. Fluent in English is a must. 2. 2+ year experience as an analyst or programmer analyst. 3. Basic Knowledge in project management. 4. Experience from retail banking, consumer finance, insurance company, call center provider or shared services company 5. Experience with process documentation, workshop requirement, system analyst, SOP Creation. 6. Experience with web base programming (PHP, MySQL, Javascript, Css) 7. Experience in working in multifunctional team. 8. Knowledge of methods of process mapping and design 9. Previous exposure to process improvement – KAIZEN, Lean, 6Sigma, etc. 10. Microsoft Office (World, Excel, PowerPoint, Visio) 11. Process oriented 12. Analytical and structured thinking 13. Good communication and presentation skills 14. Fluent in English is a must. 15. Strong negotiation skills 16. Team player as well as be able to work independently
      2 days ago
      Responsibilities : · Receive contract package and match numbers of contract in the list and update in tracker system · Check and validate the completeness of supporting documents that are required · Check critical and non-critical mistakes of contract document and client document · Update contract status in the system (Homer Select) · Register or return contracts and record all mistakes based on matrix in tracker system · Prepare files for archival and and update Archival tracking in tracker system to keep all documents evidenced · Process requests (servicing, closing) within set SLAs · Report and escalate all issues consistently to Team Leader/Coordinator. · Further ad-hoc tasks associated with role and tasks assigned by direct or other manager according to knowledge and skills scope of the employee (e.g. other ad hoc admin work, data entry, etc.). Requirements : · Male or Female, Max. 30 years old · Good computer literacy and fluent in Ms. Office · Consistency, accuracy and attention to detail · Fast learner & Adaptable to changes · Experience with managing documents · Experience from Operations at Finance industry · Experience working with documentation · Effective communication skills – written and verbal
      2 days ago
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