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      50 lowongan kerja homecredit

      Responsibilities: * Development of new software and tools according to business requirements * Support and monitoring of software deployed to production environment * Improvement and maintenance of deployed application according to new changes * Track and monitor system issues * Provide application support for business users and internal customers * Perform software tests * To cooperate with our international SW provider * To create, prepare, and maintain system documentation * Take care of system localization Requirements: * Fluent English, written and spoken * Minimum two years’ experience in similar position, or IT development project task * Strong SQL knowledge, familiar with Oracle databases * Scripting knowledge * Integration, Web Services * Strong IT background * High level of PC skills - documentation, presentation, calculation, communication, data manipulation, troubleshooting, knowledge bases * Attention to details * Strong knowledge of IT and ability to learn about new software * Experience in bank or finance company is welcome to apply * Understanding of end-to-end business processes * Ability to identify, track and see issues through to resolution * Analytical mind which is able to process information logically
      2 hari yang lalu
      Tugas: • Mengunjungi pelanggan sesuai dengan daftar yang diberikan Team Leader • Mengecek kembali alamat rumah dan kantor pelanggan, melakukan pembaharuan jika ada. • Membuat laporan kunjungan. • Secara aktif mengumpulkan pembayaran dari pelanggan • Mendeposit uang yang dipegang pada tempat-tempat yang sudah ditentukan. • Memastikan kwitansi pembayaran dan memprosesnya sesuai prosedur yang berlaku. • Memberikan surat penagihan kepada pelanggan yang sudah melewati jatuh tempo. Kualifikasi: * Usia maksimal 45 tahun * Memiliki motor pribadi dan SIM C aktif * Memiliki kemampuan komunikasi dan negosiasi yang baik * Mampu bekerja dengan target * Menerima lulusan baru SMU dan sederajat
      2 hari yang lalu
      JOB DESCRIPTION 1. Financial Literacy: * Find and seek organization such as High School, University, NGO, Company, Foundation, etc. as target for delivery Financial Literacy Material. * Act as one of trainer and delivery above plan. * Leverage and continue upgrading of Financial Literacy materials & modules to broader recipients in various ways: 1. Social media use (FB, LinkedIn) 2. Podcast (YouTube) 3. Email blast (for internal employee) 4. Finalizing post event implementation report 2. CSR Program * Find and seek organization such as Community, NGO, Foundation, etc. as target for CSR implementation activity. * Lead & drive CSR company plan in timely manner as well as manage coordination of works with internal and external stockholders. * Responsible for publishing CSR event to broader recipients: 1. Social media 2. Email blast (including content & design) 3. Assisting External Affair Manager to develop good interpersonal relations with key stakeholders and represent company in any government relations matters by giving organize schedule, meetings, and support needed data 4. Assisting External Affairs Manager to collaborate with other departments/groups within company by organizes meetings between Home Credit Indonesia (HCID) relevant internal department and support needed data 5. Work Relation * Within the Company : 1. Marketing & Communication, organize all external affair activity such as CSR project to Marketing & Communication 2. Outside of the Company, NGO (Non-Government Organization) CSR planning and implementation Requirements: 1. Required General Qualification : * Bachelor’s or above in Communications, Public Relations or equivalent * At least 2 years experiences in communication/corporate affair/CSR or as a trainer 2. Desired Experience & Expertise * Good verbal and written communication in English. * Must be able to operate Microsoft Office (Excel, Word & Power Point) and be familiar with any other software pertinent to the industry. * Good networking with NGO and community 3. Desired Personal Characteristics * Excellent communication skills are as you will be dealing with other function. * Well organized, detail oriented and methodical in approach to problem solving. * Strong interpersonal skills in order to work in a diverse, dynamic and fast-paced environment. * Work independently under limited supervisory
      2 hari yang lalu
      JOB DESCRIPTION * Leadership, motivation and evaluation team of supervisors, team leaders and operators * Ensuring effective functioning of collections process * Organization and management the team of supervisors, team leaders and operators * Manage performance of desk collections within set performance triggers * Hiring desk collection team leaders * Creation regularly reports * Regularly meetings with trainers, quality, management * Working with all systems and set up innovations * Process improvements proposal and implementation MINIMUM QUALIFICATIONS * Minimum Bachelor degree any major * At least 4 years of work experience with leadership * Excellent communication and interpersonal skills * Excellent presentation & reporting skills * Excellent analytical thinking * Organized to people & productivity management * Concern for detail and quality * Very good for shifting scheduling * English language - advanced
      2 hari yang lalu
      JOB DESCRIPTION * Manage process evaluation in Quality Desk Team to ensure apply with CRS strategy * Manage process and task of Complaint Specialist to ensure apply with CRS strategy * Manage capacity Desk Quality Team * Build and send regular weekly and monthly report * Working with system for daily task * Organize required regular and non regular meeting regarding Quality Desk and Complaint Specialist. MINIMUM QUALIFICATIONS * Candidate must possess at least a Bachelor's Degree, any field. * At least 4 year(s) of working experience in Quality Collection. * Preferably Manager / Assistant Managers specializing in Quality Control/Assurance or equivalent. * English written and speaking * Full-Time position(s) available.
      2 hari yang lalu
      Responsibilities: * Visit Evaluation. * Give feedback to field collection team leader. * Assuring consistency with procedures and instruction in CRS Internal and External Field Team. Requirements: * Have driving license type C. * Experienced in similar position in financial/ leaseing company. * Strong communication and interpersonal skills. * Self motivated and problem solving. * Having no criminal record. * Willing to learn, consistent, positive attitude, and flexible.
      25 hari yang lalu
      Responsibilities: * Reporting: * 1. Design the report based on business needs (structure, charts) * 2. Search, prepare, transform, calculate and extract the data from data warehouse and dialer source tables (SQL) * 3. Prepare the report from these data (Excel or OBI) * 4. Automatize the process (SQL jobs, procedures, ODBC to excel) * 5. Maintain and generate the regular reports (daily, weekly, monthly) * 6. Check regularly the data, understand the trends, highlight the issues, propose next steps, explain the reported figures to management * 7. Calculate incentives for desk and field collectors * Analysis: * 1. Prepare ad hoc analysis to understand the collection issues and to be able to fix them * 2. Develop collections scorecards * 3. Ability to work on shifts Requirements: * University degree – (preferably statistics, economy, IT) * Excellent SQL knowledge * Advanced excel skills – Lookup functions, Pivot tables, Validations and Macros * Experience with Collections, OBI, MIS Analysis and Analytical thinking * English – written and spoken
      25 hari yang lalu
      Main Responsibilities: · Portfolio Review on finding Fraud indication done by External and Internal Staff · Maintain and manage all Fraud tools · Maintain and manage all investigation that came through all AF tools in timely manner and detailed result. Providing recommendation or action that needs to be taken to ensure the fraudulent attempts are well tackled as an early detection and/or eliminate the greater loss when it breach the processes · Providing a top quality investigation according to the AF policy and standard procedure · Detail and timely result of investigation and recommendation · Manage Investigation Officer to do handle investigation properly as plan · Manage to handle and educate new joining to undertand about fraud · Manage to be back up for other team member (multi task) · Other duties assigned by Unit / Department Head. Requirements: 1. Bachelor’s Degree in Economics, Finance, Statistics, Mathematics, Engineering or a related field is required. 2. Minimum of 3 years of experience in cards fraud strategy management and fraud investigation 3. Experience in managing/leading people and projects 4. Excellent analytical, data management and presentation skills 5. Attention to detail 6. Strong Leadership 7. Fluent in English
      25 hari yang lalu
      Responsibilities : * Monitor and analyze quality of phone calls based on particular standard to recommend improvement based on results * Silent monitoring of phone calls based on a particular standard and prepare\analyst reports to provide suggestions for improvements based on the results of the reports * Achieve Target on Performance management * Provide Quality management & People management and excellence admiinistration task in way of working * To communicate to supervisor and manager through report and meeting Requirements : * Minimum Bachelor degree any major. * Logical thinking, patience, attention to details * Ablitiy to work process big amount of data * Computer / PC skill * Experience in Quality Collection for Field and Agency will be an advantage. * Intermediate english as an advantage
      2 hari yang lalu
      Responsibilities : * Manage performance of collections relevant team within set performance. * Leadership, motivation and evaluation team of operator. * Organization and management of desk collection team, (the process shifts, attendance). * Regurarly meetings with team and management. * Hiring new operators. * Coaching of both new and existing operators. * Listening and evaluations of calls recording, feedback to operators with aim to improve collection performance. Requirements : * Min. Diploma/ Bachelor Degree. * Experience in handling team/ team management min. 1 year. * Able to work in shift. * Able to work under pressure, learn & accept new information. * Experienced in PC skills & using MS Office. * Excellent communication & interpersonal skills. * Able to provide training to team members. * Able to communicate in English.
      2 hari yang lalu
      Responsibilities · Performs 2nd level of system systems support for core applications, and systems · Escalates incidents from 1st level of service desk · Regularly updates recorded incidents in ticketing tool · Assigns incident to / from 3rd level system support (external vendors, other internal teams, etc.) · Communicates incident progress to relevant parties (reported person, business users, 3rd level support, etc.) according to internal procedure · Solves incidents, system issues, analyses root causes · Supports, tests, and monitors software deployments to production environment, including post deployment support according to internal procedure · Improvement, and maintenance of deployed application according to new changes Requirements · Communication level of English, written and spoken · Bachelor degree, or adequate IT education - fresh graduates are welcome · Ability to work out of standard office hours according to company needs · Fundamental SQL knowledge to be able to query data from Oracle database · Attention to details · Strong knowledge of IT and ability to learn about new software
      2 hari yang lalu
      JOB DESCRIPTION * Mengunjungi Customer sesuai dengan daftar yang diberikan Team Leader * Mengecek kembali alamat rumah dan kantor Customer, melakukan pembaharuan jika ada * Membuat laporan kunjungan * Secara aktif mengumpulkan pembayaran dari Customer * Mendeposit uang yang dipegang pada tempat - tempat yang sudah ditentukan * Memastikan kuitansi pembayaran dan memprosesnya sesuai prosedur yang berlaku * Memberikan surat penagihan kepada pelanggan yang sudah melewati jatuh tempo MINIMUM QUALIFICATIONS * Pria * Usia maksimal 45 tahun * Pendidikan minimal SMA / Freshgraduate are welcome * Memiliki SIM C * Memiliki kendaraan bermotor * Pengalaman minimal 1 tahun * Menyukai pekerjaan yang berorientasi target * Bersedia ada penitipan ijazah atau BPKB atas nama pribadi
      2 hari yang lalu
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