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      1. Supervise Accounts, Payable staff. Oversee the invoice data entry and payment processing, ensuring accuracy and timeliness. 2. Develop, implement and maintain AP procedures and policies to ensure controls, efficiencies, and adherence to company policies 3. Maintain vendor relationships 4. Interface with Managers of other departments, responding to questions and concerns 5. Manage aging control of accounts payable 6. Assist the Finance Manager with other AP duties as may be assigned
      12 hari yang lalu
      Traveloka is looking for a Revenue Management Assistant Manager to make sure that all sales-AR data are accurately recorded and reconciled since this strongly related with the cash-out flow invested and provide a reliable financial data to each department. Responsibilities * Ensure timely delivery of receivable monthly reporting including but not limited to sales and collection reconciliation, outstanding collections, and uncollected receivables * Engage with the new projects to discuss any new reconciliation report and method to ensure the accurate reporting * Responsible for uploading the sales-related reports to Oracle system and execute the collection reconciliation * Ensure accurate and complete reconciling items handed to accounting team * Guide the team in discussion with external parties on solving discrepancies * Assure timely and accurate invoicing * Develop new reconciliation process for new payment methods or new products, and track the transaction charges * Lead the Revenue Management team and analyze potential improvement for AR operational processes to increase efficiency and effectiveness * Respond to external audit inquiries
      12 hari yang lalu
      * Checking compatibility among amount of transfer with ticket price * Approving payments made by the customers * Check incoming payments of all payment methods * Payment verification and processing payment * Use Zendesk for ticketing problems * Answering escalated problems from Customer Service team * Manage payment health * Identify & escalate bug issue to related engineering team * Manage routing off & on payment methods & immediately escalate to related engineering team * Escalate new and unsolved issued to Team Leader
      12 hari yang lalu
      * Interface between customers and hotels to resolve any cases arising upon/after check-in. * Re-book based on payment data and booking center * Identify & escalate bug issue to related engineering team * Manage hotel health * Identify last minute hotel booking * Escalate new and unsolved issued to Team Leader
      12 hari yang lalu
      The Non-GDS Ticketing Staff is responsible for customer cases related to the issuing of airline tickets. The Ticketing Team supports customers when changing information as permitted under the terms of their ticket purchases and interfaces with airlines as needed to serve the customer. Responsibilities: * Resolve customer cases related to flight ticketing, including but not limited to rescheduling, corrections, changes, check-in problem. * Issue tickets to customers via booking system. * Escalate support cases as per company’s criteria. * Manage airline health and CAPTCHA viewer. * Achieve daily performance targets defined by the supervisor * Ensure all cases are solved within required time frame following company’s SOPs. * Escalate any issues or product improvement suggestions to the related stakeholders
      12 hari yang lalu
      * Processing refund flight booking to Airline * Update refund amount * Processing fraudulent cases * Processing credit card refund * Solving customer cases related with refund problems
      12 hari yang lalu
      International Ticketing Admin is responsible for customer cases related to the issuing of airline tickets (GDS). The Ticketing Team supports customers when changing information as permitted under the terms of their ticket purchases and interfaces with airlines as needed to serve the customer. * Resolve customer cases related to flight ticketing, including but not limited to rescheduling, corrections, changes, check-in problem. * Issue tickets to customers via booking system. * Escalate support cases as per company’s criteria. * Manage airline health and CAPTCHA viewer. * Achieve daily performance targets defined by the supervisor * Ensure all cases are solved within required timeframe following company’s SOPs.
      12 hari yang lalu
      As the VP of Engineering of Infrastructure, you will be the owner of software engineering, software architecture, security practices, DevOps, and infrastructure best practices, processes, abstractions, metrics, and engineering principles at Traveloka. You are the primary driver, educator, and steward of high quality and reliable engineering organization at Traveloka. You will also be the chief architect of integrated systems at Traveloka and chief reviewer of large scale technical designs at Traveloka. You are also expected to direct strategic technology capability investment at Traveloka in alignment with business needs. You will also need to keep up to date with trends in engineering, including containers and orchestration, serverless, DevOps, NoOps, other programming paradigms, etc. and shape company technology strategy in alignment with landscape evolution.
      12 hari yang lalu
      * Reconciles processed work by verifying entries and comparing system reports to balances. * Charges expenses to accounts and cost centers by analyzing invoice/expense reports; recording entries. * Pays vendors; verifying vendors’ information validities; scheduling and preparing checks; resolving purchase order, contracts, invoice, or payment discrepancies and documentation; insuring credit is received; etc. * Pays employees by receiving and verifying expense reports; preparing checks. * Maintains accounting ledgers by verifying and posting account transactions. * Verifies vendor accounts by reconciling monthly statements and related transactions. * Maintains historical records by microfilming and filing documents. * Protects organization's value by keeping information confidential. * Accomplishes accounting and organization mission by completing related results as needed.
      12 hari yang lalu
      * Responsible for overall accuracy of payroll and benefits in Traveloka in order to deliver flawless execution of monthly processing * Build capabilities and roadmap of compensation and benefit operation team in each operating country * Ensure compliance of payroll calculation and execution with relevant regulations * Develop standard and procedure for payroll execution and benefits operation and ensure the implementation * Select third-party provider and evaluate third party provider’s performance in order to support business objective * Analyze trend of salaries and benefits spending and provide explanation of the movement * Solve operational issues and provide both short-term and long-term solutions * Serve as key liaison with Finance, vendors, and internal customers. * Proactively get the latest update on payroll related issue from regulators
      12 hari yang lalu
      * Responsible for overall accuracy and execution of payroll for assigned divisions * Review and approve monthly payroll movement report as a base for payroll calculation * Ensure appropriate control over payroll movement data source (e.g. overtime, new hire, promotion, etc.) * Evaluate third party provider’s performance and provide input when necessary * Review and approve monthly payroll execution * Analyze trend of salary spending for assigned divisions * Investigate and analyze payroll discrepancies and process appropriate correction * Solve payroll issues and escalate it to payroll manager when needed * Serve as key liaison with Finance, vendors, and internal customers. * Proactively get the latest update on current payroll related issue from regulators
      12 hari yang lalu
      Data Engineers at Traveloka are passionate on designing, building, and maintaining our growing big data platform. We collect millions of events everyday to our data lake for insights, and to our real time pipeline for enabling many data-driven features such as personalized user experience. What you do will be mixed of software engineering, system architecture design, and operation: • You will be designing, building, supporting and scaling our data infrastructure. Including monitoring, alerting and debugging infrastructure that is streaming millions of events per hour with thousands of pipelines running • Collaborate and coordinate with other departments (product, etc) to solve their use case using data technology; state of the art big data stack such as Kafka, Pubsub, Spark, DataFlow, BigQuery, Airflow, etc. on hundreds of terabytes data. • Explore/learn new technologies that can complement or replace our current stack to improve it.
      12 hari yang lalu
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