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      - Curate authentic, high quality user generated content that is informative, relevant and inspires readers - Moderate translations result to ensure high quality content translation that is relevant and informative to readers - Moderate customers feedbacks and take action to inform relevant stakeholders for solving it - Remove inappropriate content based on relevancy or language
      2 hari yang lalu
      You will be responsible for: Relationship Building * Operate as the lead point of contact for any and all matters specific key account partners * Develop and expand relationships and commercial partnerships with various partners and channels * Maintain strong, long-lasting partner relationships Business Opportunities Identification * Initiates new as well as follows up on existing partner relations to investigate innovative ways to cooperation that will help Traveloka reach our strategic goals * Work with Traveloka product management teams to design and develop innovations/initiatives with partners that can help further Traveloka / product's success Partnership Health Management and Monitoring * Communicate clearly the progress of internal/external/joint initiatives to internal/external stakeholders * Forecast and track key partnership metrics (e.g: sales, issues, etc) and escalate/resolve issues accordingly We are looking for someone with: * At least Bachelor's degree in Business/Communications/Social Science from top local or overseas universities with min GPA 3.0 on a 4.0 scale * 3+ years of relevant work experience in business development and partner relationship at reputable e-commerce/ banking/ tourism business is a plus * Ability to manage team to Performance Targets and willingness to visit partners and work outside the office * Excellent interpersonal and communication skills and strong intuitions of tourism industry players * A strong drive to make things happen, charisma, and ability to influence
      2 hari yang lalu
      - Extract, validate and input data to the system - Monitoring placement as per planned - Coordinate airing proof into well proper archive - Coordinate with 3rd party & agency for day to day work
      2 hari yang lalu
      Traveloka is looking for a Design Strategist as an advisor to the Head of Design in bringing the team in advancing the holistic customer experience. Are you an organized, strong communicator with a deep understanding of design research, product design, and service design? You will have the opportunity to solve complex design problems such as multi-country payment methods, engaging and rich mobile application, and designing booking systems to accommodate new user needs. Responsibilities: * Collaborate with business & marketing teams to identify innovation opportunities that create value for customers and organization * Defining and/or refining product and service concepts by testing in the market. * Communicating research discoveries and insight to influence product direction. * Execute in a fast-paced and highly fluid environment. * Representing the design discipline and its value to non-designers within the organization. * Provide support and mentorship to more junior team members.
      2 hari yang lalu
      - Writing/reviewing content for SEO projects (on and off page campaigns) - Creating content guidelines for freelancers and manage their work - Running content projects related to off-page campaign
      2 hari yang lalu
      Software engineering takes the central roles for building Traveloka products and systems. You will be responsible for designing, building, improving, or maintaining our web applications, third-party data integration, data API, backend systems, or working with monitoring tools and infrastructure. You may work on our search engine including scoring and relevance, reservation engine, automated pricing engine, business process engine, data applications, devops-related applications, and other new projects. You will work in cross-functional teams and meet great people regularly from top tier technology, consulting, product, or academic background. We work in open environment where there are no boundaries or power distance. Everyone is encouraged to speak their mind, propose ideas, influence others, and continuously grow themselves. Get the exposure to multi-aspect, collaborative, intensive startup experience with our recent expansion into Southeast Asia and exploration of new products.
      2 hari yang lalu
      The Non-GDS Ticketing Staff is responsible for customer cases related to the issuing of airline tickets. The Ticketing Team supports customers when changing information as permitted under the terms of their ticket purchases and interfaces with airlines as needed to serve the customer. Responsibilities: * Resolve customer cases related to flight ticketing, including but not limited to rescheduling, corrections, changes, check-in problem. * Issue tickets to customers via booking system. * Escalate support cases as per company’s criteria. * Manage airline health and CAPTCHA viewer. * Achieve daily performance targets defined by the supervisor * Ensure all cases are solved within required time frame following company’s SOPs. * Escalate any issues or product improvement suggestions to the related stakeholders
      2 hari yang lalu
      * Oversee execution of hotel accounts payable operation and ensuring timely delivery of results * Leading hotel accounts payable team and improve operational efficiency * Maintaining positive communication with hotel team and ensuring all operational issues are taken care of * Overseeing process improvement implementation in overseas offices
      2 hari yang lalu
      As Finance Business Improvement - Software Engineeryou will work within finance division to ensure our finance system across operations (AP, AR, Accounting, Treasury, Tax) run efficiently, scalable, and integrated. The role will span projects related to finance expansion and optimization and the successful candidate will encounter challenges related to people management, business process, and technology.
      2 hari yang lalu
      This role will play a role as an organized, strong communicator with a deep understanding of editorial, design and creative coordination who will also be focusing on growing and managing the team with hands-on skills. Responsibilities: 1. Analyze writer and designer’s strength, weakness, and passions, in order to put them in a team where they can be optimal and productive (maximizing their skill and growth) 2. Meet regularly with the writers and designers in order to update various topics ranging from productivity mentoring, teamwork skill development, and processes within/outside design team 3. Collaborate with Marketing, product managers, and other stakeholders in order to maintain a good process between writers, designers and their stakeholders 4. Recruit new writers and designers and actively participate in the hiring process 5. Roll up your sleeves and willing to contribute as a copywriter or designer for at least one project 6. Execute in a fast-paced and highly fluid environment with minimum supervision
      2 hari yang lalu
      The position is responsible for driving the initiatives needed for each international country to meet its respective target financials Roles & responsibilities * Collaborate with Country and Department Heads to identify drivers for achieving financial performance targets from both revenue and cost perspectives * Partner with Country Heads in developing commercial proposals for external partners (e.g., commission and incentives with airlines) to improve our top line * The role would be expected to lead discussions and negotiations with external partners in some instances * Construct financial models to continuously track results against targets * Identify laggards and drive required adjustments cross functions (e.g., Marketing, Inventory) to ensure targets are met * Partner with Finance team to understand fully the breakdown for revenue and each cost components and ensure that relevant incentives are accounted for in the financial
      2 hari yang lalu
      You'll advise the technology team on best practices and compliance in Traveloka. Deliver insights related to technology strategy, technology process & practices in the landscape (for example iterative vs. waterfall culture, devops culture, adoption of AI & ML, cloud platform comparison and analysis, web & mobile security landscape analysis),talent pools analysis, tech employer branding activities, and organizational culture You will also manage the technology compliance at Traveloka, for example (but not limited to) open source license management, disaster recovery, and data retention policy. Compliance might be for various standards - ITGC, ISO 27001, PCI-DSS, Menkominfo regulation, etc. In the end of the day, you will be pivotal to help shape and improve Traveloka technology processes for compliance and effectiveness.
      2 hari yang lalu
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