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      Responsibilities: * Manage Sales Network in Samarinda * Responsible for sales, POS opening targets and overall expansion target achievement in assigned area. * Supervising Sales network team (SA/DSM/SDSM) as well as whole back office staff. * Conduct and lead daily / weekly sales meetings. * Conduct weekly coordination meeting with supporting team (IT, Risk, HR). * Regularly report to Sales Network Manager and provide insight to market information, propose strategy and plan to improve city sales performance. * Reports to doted line managers from HQ. * Performing sales audits. * Represent HCID with business partners and suppliers. * Performing market visits. * Responsible for sufficient and on time hiring of staff. * Matrix management of all city based staff from all departments. * Ensuring proper attendance of office based staff and audits of attendance records. * Responsible for petty cash management, adherence to expenditure policies of all subordinate staff and timely expense reporting and clearance. * Maintain good condition of the company property in city office and that it is used in accordance with the company values. * Responsible for compliance with government and local rules and regulations. * Responsible for promoting Home Credit values and compliance with values in the city office. * Ensure safety of staff in the city office and maintenance of the health and safety standard and evacuation plans. Requirements: * Bachelor’s or above degree in any filed; At least 5 years experience as Branch Manager in Leasing/Multi finance/Financial/FMCG Industry. * Track record of building excellent relationships in retail channel development. * Strong knowledge of Samarinda area and have networking around Indonesia. * Ability to analyze and understand market situation and potential sales situation analysis. * Excellent leadership, negotiation, influence, mediation & conflict management skills , persuasion and networking skills. * Sales management experience. * Strong organizational, multi-tasking, and time-management skills. * Self-starter and highly motivated to drive and build business. * Good business and industry understanding. * Language: Bahasa Indonesia (native) & English (fluent); Very good communication and presentation skills. * Willing to be placed in Samarinda. * Possess motorcycle & SIM C.
      2 hari yang lalu
      Responsibilites : * Supervising Sales network team (SA/DSM/SDSM/ASM/CM) as well as whole back office staff to ensure the region target achievement. * Conduct and lead monthly / quarterly regional business review meeting to coordinate about sales KPI and strategy with ASM/CM. * Review ASM/CM coordination meeting with supporting team (IT, Risk, HR) to raise and solve every issue that happened in the region. * Prepare business report to Head of Sales Network to provide market information insight which will be use for strategy proposal and to create plan for region sales performance improvement. * Ensure every process in the region sales network is running according to prevailing policy and procedure. * Coordinate with business partners and suppliers as HCID Representative to performing market visits. * Review all ASM/CM hiring plan to ensure the sufficient and on time hiring of staff within the region. * Monitor proper attendance records of staff within the region. * Responsible for petty cash management, adherence to expenditure policies of all subordinate staff and timely expense reporting and clearance . * Monitor the safety plan to ensure the safety of staff in all city offices are according with the health and safety standard. * Responsible for promoting Home Credit values and compliance with values in the region. * Responsible for the development (including proper coaching process) of all ASM / City Manager within the region. * Validate potential candidates for promotion/demotion/dismissal within the region. Requirements : * Bachelor's degree and working experience more than 10 years in Sales & Marketing. * Should be level of senior manager, someone who was in charge for overall in retail channel development. * Track record of building excellent relationships and credibility in managing a region / areas / branch which contain cross functional department. * Have experience working in a multinational company. * Excellent knowledge to design sales strategy and implementation. * Strong knowledge of at least 70% of the region in Indonesia and have networking around Indonesia. * Ability to analyze and understand market situation and potential sales situation analysis. * Excellent leadership, negotiation, influence, mediation & conflict management skills , persuasion and networking skills. * Excellent negotiation, influencing, persuasion and networking skills. Able to effectively and creatively challenge people, situations and current thinking. * Strong communication, engagement and interpersonal skills – delivers impactful messages and influences outcomes. * Track record of building excellent relationships in retail channel development. * Sales management experience. * Self-starter and highly motivated to drive and build business. * Language: Bahasa Indonesia (native) & English (fluent); Very good communication and presentation skills.
      2 hari yang lalu
      Responsibility : * Provide continues development to Sales Network trough various channel development (In-Class, Elearning, Coaching 1 - 1, Field Coaching or Training) to support Sales Network on Soft skill and technical skill. * Ensure quality of SA that are delivered to Sales Network are the best quality trough pre-Test and Post-Test on training and maintain the high level quality with pass rate. * Ensure Document quality on the sales network trough in-class and field training. * Coordinate with sales network to maintain and increase the sales performance in the sales network. * FSPD30 numbers as expected by company and coordinate with sales network to have any action to be done to get the standard level. * Continues development trough for EL by increasing accessed rate in the network. * Ensure quality of SA's development on Sales network. * Positive feedback development for trainers from customer to put as feedback for improvement. * Internal development from manager feedback for self improvement. * External development from AF to support self development and to support Risk prevention. * Delivered standard quality of SA trough field training. * Coordinate with Sales QA field to delivered SA with excellence service and standard. * Coordinate with Sales Risk Trainer to deliver the high standard training for risk Prevention. Requirement : * Candidate must possess at least a Bachelor's Degree in Management/HR/Psychology. * At least 3 year(s) of working experience in the related position is required for this position; in consumer finance environment/Insurance/Banking Industry in adult training or similar position. * Experience in Sales Area or Training Area. * Good knowledge on MS Office ,Excel Power Point, especially Power Point. * Excellent & effective English communication skills. * Work experience as Sales Agent/ DSM/Sales Supervisor with excellent performance. * Work experience in International training company or consumer finance area. * Excellent Presentation Skills. * Self Motivated and Target oriented. * Innovative, Focus on Result, High Self confidence and ability to work under pressure under dynamic situation with high adaptability. * Strong interpersonal skills in order to work in a diverse, dynamic and fast-paced environment.
      2 hari yang lalu
      Responsibility : * Assist CRM Telesales manager to monitor team of Inbound, Outbound, Support and Invoice control, planning and ensuring the productivity and team performance is meet the target. * Maintain service levels and KPIs for all processes in Telesales, find, escalate and propose solution for issue that delay service levels and KPIs to improve future performance. * Prepare daily / weekly and ad-hoc reports and ensure the accuracy and punctuality of report submission. * Work with CRM Telesales Manager to monitor, coach and manage team's performance by setting clear objectives and develop them so that they can fulfill their target and support their team target. * Identify talent and provide inputs for team's training and development programs to ensure every team member have the skill needed to excel at their job. Requirements : * Bachelor’s degree in any field; at least 3 years working experience as Team Leader or Superisor in Telesales or Customer Service from Banking/Finance industries with experience in leading big team. * Track record of building excellent service level, KPI’s and thresholds. * Proven track record to lead and direct the telesales team to make high sales and to obtain excellent records in call quality and sales delivery. * Able to directs / dealing customers over the phone for the telesales team as they contact customers via the telephone to make sales transactions and support field sales. * Excellent monitoring call time, call quality, and revenue targets. * Strong to built and lasting relationships with customer over the phone in order for them to not only make one time purchase, but continuous purchase as this increases company sales. * Fluent communication in English , verbal & written. * Strong interpersonal skills in order to work in a diverse, dynamic and fast-paced environment. * Well versed skill(s) in Microsoft Office ( Word, Excel, Power Point ) & Powerpoint is a must. * Excellent & effective English communication skills. * Willing to work in shift time 07.00 - 02.00 PM and 02.00 -21.00 PM.
      2 hari yang lalu
      Responsibility : * Manage and lead Sales agent to utilize the potential of the area of responsibility to achieve targets, grow sales, reduce and manage the risk in that area. * Meeting with Senior ASM /City Sales Manager /Area Sales Manager /Head of Sales Network to coordinate, raise and solve issue in the field. * Distribute target monthly/weekly/daily for SA based on customer traffic in the POS. * Prepare weekly working visit strategy to ensure they will meet their target. * Conduct Visit POS on daily basis to control SA performance. * Review and feedback SA daily reports to control SA performance. * Control and monitor SA's working time, performance, sales skill by communicating on daily basis with SA. * Confirm the delivery of POS Material, Marketing materials, preprinted forms to POS/SA to ensure everything is ready in POS. * Open new POSes (follow POS opening manual) to grow sales network. * Monitor, verify and consolidate SA request about POS Material at POSes to ensure every request fulfill Requirements: * Bachelor’s Degree in any filed; At least 2 years experience as Supervisor for Financial Institution. * Track record of building excellent relationships in retail channel development. * Strong knowledge of Jabodetabek area. * Ability to analyze and understand market situation and potential sales situation analysis. * Excellent leadership, negotiation, influence, mediation & conflict management skills , persuasion and networking skills. * Proven exposure in Sales & Marketing. * Strong organizational, multi-tasking, and time-management skills. * Self-starter and highly motivated to drive and build business. * Good business and industry understanding. * Language: Bahasa Indonesia (native) & English (Basic). * Willing to be mobile. * Possess motorcycle & SIM C. * Willing to be placed everywhere ( Jabodetabek area).
      2 hari yang lalu
      District Sales Manager – Jabodetabek Responsibility : * Manage and lead Sales agent to utilize the potential of the area of responsibility to achieve targets, grow sales, reduce and manage the risk in that area. * Meeting with Senior ASM /City Sales Manager /Area Sales Manager /Head of Sales Network to coordinate, raise and solve issue in the field. * Distribute target monthly/weekly/daily for SA based on customer traffic in the POS. * Prepare weekly working visit strategy to ensure they will meet their target. * Conduct Visit POS on daily basis to control SA performance. * Review and feedback SA daily reports to control SA performance. * Control and monitor SA's working time, performance, sales skill by communicating on daily basis with SA. * Confirm the delivery of POS Material, Marketing materials, preprinted forms to POS/SA to ensure everything is ready in POS. * Open new POSes (follow POS opening manual) to grow sales network. * Monitor, verify and consolidate SA request about POS Material at POSes to ensure every request fulfill. * Willing to be placed in all area Jabodetabek. Requirements: * Bachelor’s Degree in any filed; At least 2 years experience as Supervisor for Financial Institution. * Track record of building excellent relationships in retail channel development. * Strong knowledge of Jabodetabek area. * Ability to analyze and understand market situation and potential sales situation analysis. * Excellent leadership, negotiation, influence, mediation & conflict management skills , persuasion and networking skills. * Proven exposure in Sales & Marketing. * Strong organizational, multi-tasking, and time-management skills. * Self-starter and highly motivated to drive and build business. * Good business and industry understanding. * Language: Bahasa Indonesia (native) & English (Basic). * Willing to be mobile. * Possess motorcycle & SIM C. * Willing to be placed everywhere ( Jabodetabek area).
      2 hari yang lalu
      Online Marketing Associate will drive product marketing performance growth in digital channel. Combining market and customer understanding with strong quantitative and qualitative data analysis skill, you will lead multiple yet harmonized product marketing campaigns that resonates to Traveloka customers, assess performance towards product goals and champion optimization actionable. Main Responsibilities: * Design coherent product campaigns in digital marketing channel that effectively and efficiently support product goals achievement * Monitor and ensure campaign execution delivery towards expected result * Measure, report and assess performance trend against goals, derive insights, and identify actionable improvements
      2 hari yang lalu
      - Handle end to end digital video creation to fulfill marketing needs - Coordinate with research agency & internal stakeholders - Work under specific timeline and delivery date
      2 hari yang lalu
      * Work closely with the stakeholders to gather data requirements then set technical standard. * Coach Data Analysts with technical skills, enforce technical governance for data processing and analysis. * Act as "Load Balancer" for the Data Analysts such as allocate Data Analysts resource in development projects and day-to-day operation needs when needed * Manage a group of junior-mid Data Analyst team
      2 hari yang lalu
      * Review, monitor, and optimize demand generation * Conduct market researches to get better understanding of our customers * Convert available data into actionable insights * Execute marketing strategy for customer retention and optimizing channel’s performance using data-driven approach to retain our beloved customers * Execute marketing strategy for fueling business growth using data-driven approach
      2 hari yang lalu
      - Writing/reviewing content for SEO projects (on and off page campaigns) - Creating content guidelines for freelancers and manage their work - Running content projects related to off-page campaign
      2 hari yang lalu
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