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      Job Summary : To execute and support Business Application Analyst Team strategic initiatives to bridge end user needs and requirements for IT application solution and services. The incumbent is also to help the user to manage, prioritize and determine the strategy of IT application solution and support which will bring the best benefit for the business. Key Responsibilities : * To plan, organize and manage system analyst development activities * to collect detailed user requirements, propose effective solution, and produce Functional Specification and User Acceptance Test plan * to conduct business impact analysis on all new or enhanced application deployment * to follow the testing guideline and to supervise User Acceptance Test * To perform system maintenance * to control, organize and monitor system maintenance activities * to provide necessary troubleshooting and production supports when breakdown occurs * To participate in Business Continuity Management Job Requirements : * Education : * Bachelor Degree (min.) in Computer Science or Information System * Experience : * 3 year (min.) of relevant experience as IT Business Analyst * Certifications/Licenses : Microsoft, Oracle * Knowledge and Skills : * Knowledge of Software Development Life Cycle * Good understanding of life insurance products and business process * Good analytical skills
      a day ago
      Job Summary : to perform documentation activities of the Data Center operation in terms of production controller duties in delivering IT Services Job Responsibilities : * to document program or application version changes to ensure its version is the latest and accepted in the UAT processes * to perform and monitor the compilation processes of the programs or applications to be promoted to production or testing process * to perform and documenting the promotion or release of the programs or applications to UAT processes * to configure and document data backup/restoration and data patching * to assist DBA in performing day to day monitoring database activities Job Requirements : * Education : * Bachelor Degree in Information Technology or Computer Science * Experience : * 2 years of experience in production controller area * experience working with AS/400 * Skills & Knowledge : * Knowledge in AS/400 Operating System * Knowledge in IBM DB2 & My SQL * Knowledge in Life Asia Application will be an advantage * Attention to detail * Good communication skills * Proficiency in English
      a day ago
      Job Summary : to execute and support technical application analyst team in delivering digital experience and driving digital value. Key Responsibilities : * to do business impact analysis on all new/enhanced application deployment * to control, organize, and monitor system maintenance activities * to provide necessary troubleshooting and production supports when breakdown occurs * to liaise with external training vendor and HRD in enhancing associate's soft and hard skills Job Requirements : * Education : * Bachelor Degree in Information System, Computer Science or System Technology * Experience : * 3 to 4 years experience as IT Business Analyst specially in digital area * experience in the project of websites and mobile applications development in financial services industry * experience in Agile methodology is an advantage * experience in design tools such as Adoble Photoshop, Illustrator, Dreamweaver or Flash * Skills & Knowledge : * Good business acumen * Excellent business analysis skill on understanding on software development life cycle * Strong analytical skill * Good communication skill, both spoke and written * Proficiency in English
      a day ago
      Responsibility : 1. Handling small to medium project within sales department and participate to all company wide project that impacted sales organization. 2. Create and deliver changes and improvements process in sales department by analyzing existing process, setup new process by Documenting an existing processes, create process maps, manuals and produce operating procedures which follow standarize internal business process in organization. 3. To Conduct Process automation by building small web base application by using latest technology Web Base ((PHP, MySQL, Javascript, Css). 4. Create that existing manuals and procedures are consistent with processes by updating manuals & procedures with latest update processes. 5. Work with related process owner to prepare implementation plan to ensure the procedure will be implemented properly. Requirements : 1. Fluent in English is a must. 2. 2+ year experience as an analyst or programmer analyst. 3. Basic Knowledge in project management. 4. Experience from retail banking, consumer finance, insurance company, call center provider or shared services company 5. Experience with process documentation, workshop requirement, system analyst, SOP Creation. 6. Experience with web base programming (PHP, MySQL, Javascript, Css) 7. Experience in working in multifunctional team. 8. Knowledge of methods of process mapping and design 9. Previous exposure to process improvement – KAIZEN, Lean, 6Sigma, etc. 10. Microsoft Office (World, Excel, PowerPoint, Visio) 11. Process oriented 12. Analytical and structured thinking 13. Good communication and presentation skills 14. Fluent in English is a must. 15. Strong negotiation skills 16. Team player as well as be able to work independently
      2 days ago
      Responsibility : 1. To manage all project within sales department and participate to all wide company project that impacted sales organization. 2. To manage team to deliver changes and improvements process project in sales department by analyzing existing process, setup new process by Documenting an existing processes, create process maps, manuals and produce operating procedures which follow standardize internal business process in organization. 3. Work with related process owner to prepare implementation plan to ensure the procedure will be implemented properly in sales department. 4. Work together with Audit department to resolve audit finding in sales department 5. To manage team to build Process automation by building small web base application by using latest technology (Web Base). 6. To provide regular update to function head about the latest information about all project which impacted sales department. Requirements : 1. 5+ year work experiences in IT Development. 2. Fluent in English. 3. IT Consultant Experience 4. Experience in Process Improvement, project management and IT Project. 5. Experience from retail banking, consumer finance, insurance company, call center provider or shared services company 6. Experience with process documentation, workshop requirement, system analyst, SOP Creation. 7. Knowledge of methods of process mapping and design 8. Previous exposure to process improvement – KAIZEN, Lean, 6Sigma, etc. 9. Microsoft Office (World, Excel, PowerPoint, Visio) 10. Process oriented, analytical & structured thinking 11. Good communication and presentation skills
      2 days ago
      Responsibilities · Translate designs and wireframes into high quality code · Develop new Android project from scratch or continue an existing one. · Design, build, and maintain high performance, reusable, and reliable Java code · Ensure the best possible performance, quality, and responsiveness of the application · Identify and correct bottlenecks and fix bugs · Always research about new technology in mobile development · Can work as a team or individual Skills · Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes · Familiarity with RESTful APIs to connect Android applications to back-end services · Experience / Familiar with API Authorization technic in Android development · Strong knowledge of Android UI design principles, patterns, and best practices · Strong knowledge of Android lifecycle. · Good understanding any kind of security in Android · Knowledge of the open-source Android ecosystem and the libraries available for common tasks · Experience with offline storage, threading, and performance tuning · Ability to analyze and understand business requirements then translate them into technical requirements · Ability to create Android code and structure project by using an Object Oriented Programming. · Familiarity with some of Google APIs (Cloud messaging, maps, etc.) and Social Media integration · Knowledge about developing native live chat Android application and Payment Gateway integration is a plus · Familiarity with any kind of Analytical tools in Android development · Understanding of Google’s Android design principles and interface guidelines · Proficient understanding of code versioning tools, such as Git. · Knowledge about Android animations and transitions is a plus.
      2 days ago
      Responsibilities: * To be key IT analyst and support for core back-office & front-office applications * To understand business processes (preferable from consumer finance or banking business), to talk to business representatives * To describe new business requirement and improvements * To perform 2nd and 3rd level application support * Investigate bugs and simulate incorrect system behavior * Track and monitor system issues * Provide application support for business users and internal customers * Perform software tests * To cooperate with our international SW provider * To create, prepare, and maintain system documentation * Take care of system localization Requirements: * Candidates must be Fluent in English, written and spoken * Candidates must have University degree * Minimum 3 years’ experience in similar position – IT/business analyst, 2nd or 3rd level of application support * Understanding of end-to-end business processes * Analytical mind which is able to process information logically * Problem solver - ability to identify, track and solve issue * SQL knowledge is a necessary * Strong knowledge of IT and ability to learn about new software * Attention to details
      2 days ago
      Responsibility : 1. Managing all process whitin sales administration function by implementing an efficient strategy and operational activities in order to have continues improvement for end to end contrac administration which include but not limited to contract activation process, contract cancellation process, Payment to partner process in order to meet SLA. 2. Managing sales administration team to conduct activities for customer complaint resolution by cooperate with other department and partner (sales network, Partner, Operations Department, Risk Department). 3. Managing sales administration and sales communication team and work together with operation and risk department to reduce contract Mistake Error rate by setup and design a proper strategy and operational activities. 4. Managing all process and team within sales administration and communication department to provide excellent service desk to all function in sales and other department to resolve any incident and problem related to contract administration and payment to partner. 5. Managing sales communication outbound team to perform an efficient and effective regular and ad hoc campaign call to sales agent. 6. Act as a subject matter expert in sales department for Sales process, contract registration and underwriting Process. 7. Proactively to conduct continues process improvement within sales administration and sales communication department. Requirements : 1. Fluent in English is a must. 2. Minimum S1 from Business Administration/Management/Finance 3. Minimum 3 year experiences in a managerial Position. 4. Strong in Managerial and communication skills, Good interpersonal relationship and able to work in a team based environment. 5. Must be able to balance multiple priorities and meet deadlines and stress tolerance. 6. Have strong analytical skills and strong and proven determination.
      2 days ago
      Responsibilities : · Define, design and document businesses processes · Consult with internal customers (system users, managers, project team members, etc.) to identify, comment and document business needs and objectives, current operational procedures and related problems · Analyze new business requirements and ideas, compare these with current business processes, and system features, identifies gaps between · Is responsible for producing proper, and exact documentation describing business needs and request align with business processes · Assists in developing an overall change managementprocess in company · Report, and update tasks in ticketing tool · Read and interpret case management systems and functional technical literature and translates in terms understandable to the end-users · Communicate about the progress of analytical tasks to relevant parties (requestors, reported person, business users, project managers, etc.) · Participate in software testing process, cooperate with other teams involved in software lifecycle process (infrastructure team, server team, application support team, testing team, development team, etc.) · Participate in software deployments to production environment, post deployment support , helps to detect, and analyze production bugs and issues Requirements : · Excellent analytical mind which is able to process information logically · Adequate knowledge of business process from financial company (or similar segment) · Fluent English, written and spoken · Diploma, or university degree · Ability to work out of standard office hours according to company needs · Minimum 1 years’ experience in similar IT position · High level of PC skills - documentation, presentation, calculation, communication, data manipulation, troubleshooting, knowledge bases · Strong interpersonal skills in order to work in a diverse, dynamic and fast-paced environment · Self-motivated and flexible to accommodate changes in the company's business strategies · High initiative, reliable and independent person · Strong IT background, attention to details · Strong knowledge of IT and ability to learn about new software
      2 days ago
      Responsibility * Administers and optimizes company Voice infrastructure to achieve high performance, reliability, availability and security. * Performs technical evaluations, analysis, and troubleshooting for Voice infrastructure – data and voice networks, IP PBX, fixed, fax, voice gateways, call center and Genesys contact center solution, recording systems, E1 and SIP trunks, audio and video conferencing. * Performs daily system and key processes monitoring, reviewing logs, and verifying completion of scheduled jobs. * Reports any deviation/problem/outage to senior and other units, provides regular reporting. * Minimizes activities with a negative impact on operation; maintenance windows are always discussed with the affected departments. * Perform implementation of the new systems, upgrades, maintenance fixes and patches in order to ensure efficient operations. * Maintains operation documentation of architecture and settings. * Prepares written materials (e.g. procedures, reports, guidelines, etc.) for the purpose of documenting activities and providing guidelines and help for the users. * Responds to inquiries from various sources (e.g. staff, administrators, vendors and service providers, etc.) to provide technical assistance and support. * Solves user request and complaints, is part of Helpdesk processes, provides on-call support. * Cooperates with Group Architects, Group Security, Group Network department and other IT teams located in Czech Republic and other countries. * Cooperates on business continuity and disaster recovery planning. Requirement * Very good level of English, able to communicate on daily basis with foreigners. * At least three years’ experience in networking (TCP/IP, routing, QoS, VPN, rules) and voice communication (Voip gateway, Asterisk/Elastix, PBX management, Genesys call center operation support). * Experienced in complex technical project implementation, managing various suppliers and partners. * Knowledge of principles of IT systems, systems architecture, high level of PC skills. * High initiative, reliable and independent person, high attention to detail.
      2 days ago
      Responsibilities: * Procurement processes. Create and manages purchase request, monitor orders and delivery, manages invoice processing, etc. * Asset management processes. Keep all records updated. * Cooperate with other departments and vendor. * Manages repair of IT equipment in service center. * Participate on IT stock room management. * Contribute to prepare stocktaking activity. * Manage SIM Card, create baseline usage, and communicate to telecommunication vendor to ensure the function works properly. * Report any loss or discrepancy to superior. * Ensure the compliance with license and other agreements. Requirements: * Good level of English. * General knowledge of IT and Asset management processes. * At least 3 years experiences in same field. * Knowledge of IT Operations process. * Have a good communications and negotiation skill. * High initiative, reliable, and independent person.
      2 days ago
      Responsibilities: * Development of new software and tools according to business requirements * Support and monitoring of software deployed to production environment * Improvement and maintenance of deployed application according to new changes * Track and monitor system issues * Provide application support for business users and internal customers * Perform software tests * To cooperate with our international SW provider * To create, prepare, and maintain system documentation * Take care of system localization Requirements: * Fluent English, written and spoken * Minimum two years’ experience in similar position, or IT development project task * Strong SQL knowledge, familiar with Oracle databases * Scripting knowledge * Integration, Web Services * Strong IT background * High level of PC skills - documentation, presentation, calculation, communication, data manipulation, troubleshooting, knowledge bases * Attention to details * Strong knowledge of IT and ability to learn about new software * Experience in bank or finance company is welcome to apply * Understanding of end-to-end business processes * Ability to identify, track and see issues through to resolution * Analytical mind which is able to process information logically
      2 days ago
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