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      Job Summary : To execute and support Business Application Analyst Team strategic initiatives to bridge end user needs and requirements for IT application solution and services. The incumbent is also to help the user to manage, prioritize and determine the strategy of IT application solution and support which will bring the best benefit for the business. Key Responsibilities : * To plan, organize and manage system analyst development activities * to collect detailed user requirements, propose effective solution, and produce Functional Specification and User Acceptance Test plan * to conduct business impact analysis on all new or enhanced application deployment * to follow the testing guideline and to supervise User Acceptance Test * To perform system maintenance * to control, organize and monitor system maintenance activities * to provide necessary troubleshooting and production supports when breakdown occurs * To participate in Business Continuity Management Job Requirements : * Education : * Bachelor Degree (min.) in Computer Science or Information System * Experience : * 3 year (min.) of relevant experience as IT Business Analyst * Certifications/Licenses : Microsoft, Oracle * Knowledge and Skills : * Knowledge of Software Development Life Cycle * Good understanding of life insurance products and business process * Good analytical skills
      sehari yang lalu
      Job Summary : to execute and support technical application analyst team in delivering digital experience and driving digital value. Key Responsibilities : * to do business impact analysis on all new/enhanced application deployment * to control, organize, and monitor system maintenance activities * to provide necessary troubleshooting and production supports when breakdown occurs * to liaise with external training vendor and HRD in enhancing associate's soft and hard skills Job Requirements : * Education : * Bachelor Degree in Information System, Computer Science or System Technology * Experience : * 3 to 4 years experience as IT Business Analyst specially in digital area * experience in the project of websites and mobile applications development in financial services industry * experience in Agile methodology is an advantage * experience in design tools such as Adoble Photoshop, Illustrator, Dreamweaver or Flash * Skills & Knowledge : * Good business acumen * Excellent business analysis skill on understanding on software development life cycle * Strong analytical skill * Good communication skill, both spoke and written * Proficiency in English
      sehari yang lalu
      Job Summary : to perform documentation activities of the Data Center operation in terms of production controller duties in delivering IT Services Job Responsibilities : * to document program or application version changes to ensure its version is the latest and accepted in the UAT processes * to perform and monitor the compilation processes of the programs or applications to be promoted to production or testing process * to perform and documenting the promotion or release of the programs or applications to UAT processes * to configure and document data backup/restoration and data patching * to assist DBA in performing day to day monitoring database activities Job Requirements : * Education : * Bachelor Degree in Information Technology or Computer Science * Experience : * 2 years of experience in production controller area * experience working with AS/400 * Skills & Knowledge : * Knowledge in AS/400 Operating System * Knowledge in IBM DB2 & My SQL * Knowledge in Life Asia Application will be an advantage * Attention to detail * Good communication skills * Proficiency in English
      sehari yang lalu
      Responsibility * Administers and optimizes company Voice infrastructure to achieve high performance, reliability, availability and security. * Performs technical evaluations, analysis, and troubleshooting for Voice infrastructure – data and voice networks, IP PBX, fixed, fax, voice gateways, call center and Genesys contact center solution, recording systems, E1 and SIP trunks, audio and video conferencing. * Performs daily system and key processes monitoring, reviewing logs, and verifying completion of scheduled jobs. * Reports any deviation/problem/outage to senior and other units, provides regular reporting. * Minimizes activities with a negative impact on operation; maintenance windows are always discussed with the affected departments. * Perform implementation of the new systems, upgrades, maintenance fixes and patches in order to ensure efficient operations. * Maintains operation documentation of architecture and settings. * Prepares written materials (e.g. procedures, reports, guidelines, etc.) for the purpose of documenting activities and providing guidelines and help for the users. * Responds to inquiries from various sources (e.g. staff, administrators, vendors and service providers, etc.) to provide technical assistance and support. * Solves user request and complaints, is part of Helpdesk processes, provides on-call support. * Cooperates with Group Architects, Group Security, Group Network department and other IT teams located in Czech Republic and other countries. * Cooperates on business continuity and disaster recovery planning. Requirement * Very good level of English, able to communicate on daily basis with foreigners. * At least three years’ experience in networking (TCP/IP, routing, QoS, VPN, rules) and voice communication (Voip gateway, Asterisk/Elastix, PBX management, Genesys call center operation support). * Experienced in complex technical project implementation, managing various suppliers and partners. * Knowledge of principles of IT systems, systems architecture, high level of PC skills. * High initiative, reliable and independent person, high attention to detail.
      2 hari yang lalu
      Responsibilities: * Procurement processes. Create and manages purchase request, monitor orders and delivery, manages invoice processing, etc. * Asset management processes. Keep all records updated. * Cooperate with other departments and vendor. * Manages repair of IT equipment in service center. * Participate on IT stock room management. * Contribute to prepare stocktaking activity. * Manage SIM Card, create baseline usage, and communicate to telecommunication vendor to ensure the function works properly. * Report any loss or discrepancy to superior. * Ensure the compliance with license and other agreements. Requirements: * Good level of English. * General knowledge of IT and Asset management processes. * At least 3 years experiences in same field. * Knowledge of IT Operations process. * Have a good communications and negotiation skill. * High initiative, reliable, and independent person.
      2 hari yang lalu
      Responsibilities: * Development of new software and tools according to business requirements * Support and monitoring of software deployed to production environment * Improvement and maintenance of deployed application according to new changes * Track and monitor system issues * Provide application support for business users and internal customers * Perform software tests * To cooperate with our international SW provider * To create, prepare, and maintain system documentation * Take care of system localization Requirements: * Fluent English, written and spoken * Minimum two years’ experience in similar position, or IT development project task * Strong SQL knowledge, familiar with Oracle databases * Scripting knowledge * Integration, Web Services * Strong IT background * High level of PC skills - documentation, presentation, calculation, communication, data manipulation, troubleshooting, knowledge bases * Attention to details * Strong knowledge of IT and ability to learn about new software * Experience in bank or finance company is welcome to apply * Understanding of end-to-end business processes * Ability to identify, track and see issues through to resolution * Analytical mind which is able to process information logically
      2 hari yang lalu
      Requirements : * More than 2 years of experience in web development * Highly proficient in designing and coding using JavaScript, AJAX, jQuery, XML, HTML5 and CSS3 * Experienced with Git. * Understanding full life cycle of web development. * Have outstanding website portfolios. * Fully comfortable working in English, both written and spoken.
      2 hari yang lalu
      Responsibilities · Performs 2nd level of system systems support for core applications, and systems · Escalates incidents from 1st level of service desk · Regularly updates recorded incidents in ticketing tool · Assigns incident to / from 3rd level system support (external vendors, other internal teams, etc.) · Communicates incident progress to relevant parties (reported person, business users, 3rd level support, etc.) according to internal procedure · Solves incidents, system issues, analyses root causes · Supports, tests, and monitors software deployments to production environment, including post deployment support according to internal procedure · Improvement, and maintenance of deployed application according to new changes Requirements · Communication level of English, written and spoken · Bachelor degree, or adequate IT education - fresh graduates are welcome · Ability to work out of standard office hours according to company needs · Fundamental SQL knowledge to be able to query data from Oracle database · Attention to details · Strong knowledge of IT and ability to learn about new software
      2 hari yang lalu
      Responsibilities : · Define, design and document businesses processes · Consult with internal customers (system users, managers, project team members, etc.) to identify, comment and document business needs and objectives, current operational procedures and related problems · Analyze new business requirements and ideas, compare these with current business processes, and system features, identifies gaps between · Is responsible for producing proper, and exact documentation describing business needs and request align with business processes · Assists in developing an overall change managementprocess in company · Report, and update tasks in ticketing tool · Read and interpret case management systems and functional technical literature and translates in terms understandable to the end-users · Communicate about the progress of analytical tasks to relevant parties (requestors, reported person, business users, project managers, etc.) · Participate in software testing process, cooperate with other teams involved in software lifecycle process (infrastructure team, server team, application support team, testing team, development team, etc.) · Participate in software deployments to production environment, post deployment support , helps to detect, and analyze production bugs and issues Requirements : · Excellent analytical mind which is able to process information logically · Adequate knowledge of business process from financial company (or similar segment) · Fluent English, written and spoken · Diploma, or university degree · Ability to work out of standard office hours according to company needs · Minimum 1 years’ experience in similar IT position · High level of PC skills - documentation, presentation, calculation, communication, data manipulation, troubleshooting, knowledge bases · Strong interpersonal skills in order to work in a diverse, dynamic and fast-paced environment · Self-motivated and flexible to accommodate changes in the company's business strategies · High initiative, reliable and independent person · Strong IT background, attention to details · Strong knowledge of IT and ability to learn about new software
      2 hari yang lalu
      Responsibilities : · Design, administer and optimize company servers and system related components to achieve high performance, reliability and availability. · Performing technical evaluations, analysis, and troubleshooting for all servers. · Reports any deviation/problem/outage to superior and other units, provides regular reporting. · Ensures high level of security of IT infrastructure. · Performs daily system monitoring, verifying availability of all hardware, server resources and key processes, reviewing logs, and verifying completion of scheduled jobs. · Plans and implements server upgrades, maintenance fixes, and vendor-supplied patches. · Minimizes activities with a negative impact on operation; maintenance windows are always discussed with the affected departments. · Manages enterprise directory services and supporting server infrastructure. · Reviews the use of hardware, load of servers and storage capacity, provides capacity analysis as an input for proper planning. · Participates on IT projects related to IT infrastructure. · Solves user request and complaints, is part of Helpdesk processes, provides on-call support. · Maintains operation documentation of architecture and settings. · Prepares written materials (e.g. procedures, reports, guidelines, etc.) for the purpose of documenting activities and providing guidelines and help for the users. · Ensures the compliance with license and other agreements. · Defines local standards, ensures the global standards are met. · Cooperates with Group Middleware department, Windows and UNIX Department and other IT teams located in Czech Republic and other countries. · Cooperates on business continuity and disaster recovery planning. Requirements : · Very good level of English, able to communicate on daily basis with foreigners. · At least three years’ experience in System Administration. · Practical experience with administration of Windows and Unix servers, also in virtualization environment (VMware). · Experience with the core systems – LDAP, messaging (MS Exchange, Zimbra), file and print, DNS, DHCP, and proxy backup. · Scripting experience (e.g. Windows PowerShell & Bash Scripting), experience with databases. · High level of PC skills - documentation, presentation, calculation, communication, data manipulation, troubleshooting, knowledge bases. · Reliable and independent person.
      2 hari yang lalu
      With strong skill sets in artificial intelligence, machine learning, and other statistical topics, you will be leading teams or projects with greater needs for intelligent systems, such as classification and auto-moderation of user-generated contents in hotel team, search ranking and relevance in some product teams, malicious bot detection, and fraud detection. You are expected to bethe owner of machine learning best practices, processes, abstractions, metrics, tooling at Traveloka and drive the machine learning practies as well. You will also be the chief architect of highly available, scalable, reliable large scale machine learning systems and other data-driven products. Collaborating closely with Data Analysts and/or Data Scientists in designing, refining, and implementing algorithms and in system development.
      3 hari yang lalu
      You will be the chief of architect of Traveloka-wide business processes and business data in alignment with Traveloka business and corporate strategy. You will be the owner, educator, and steward of business analysis, business data, and business process approaches and best practices. You will also be expected to lead and grow a team of Business Analysts to ensure decentralized high quality business analysis across the company. Work closely with Enterprise Technology team to drive the right technology stack for BPM, Workflow, and processes to enable agile, large scale business process automation
      3 hari yang lalu
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