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      83 lowongan kerja

      customer service
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      Local and Destination Team is responsible to ensure customers experience unforgettable travel and leisure moments by : * Providing high quality service to problem-solve all the cases that are related with the product under Local & Destination Team which are Attractions and Activities, Cinema, E-Bill, and Connectivity * Interacting with customers and Traveloka's third parties toresolve any cases arising before, during, and after the travel * Managing the product's health by identifying unsolved and potentially arisen issues * Monitoring and processing all products' issuance
      2 hari yang lalu
      * Monitor resolution customer cases related to Airy flight reservation * Reporting the team’s SLA performance * Assisting the team by performing the tasks with them * Quickly analyze problems and do what it takes to solve within a short period of time * Report any product error findings to related product / engineering teams. * Set up case management and customer database applications * Ensure all cases are solved within required timeframe following company’s SOPs.
      sebulan yang lalu
      In general, this position supports the Senior Data Reporting Analyst in extracting and compiling data from the source and assist the preparation for data presentation On a specific basis, the position's main responsibilities are: 1. Acquire data from primary or secondary data sources and maintain databases 2. Investigate and escalate data discrepancies by liaising with internal and external parties in a concise and timely manner 3. Monitor desktop reporting dashboard relating data availability and accuracy by maintaining the username and accesses for the whole group of customer operations 4. Provide all reports and analysis required by the team leads in customer operations to obtain effective and efficient operations in accordance to COPC guideline 5. Support the capacity building in planning, monitoring, evaluating, and reporting 6. Maintain the data for agent turnover including the agents' accesses on the system checklist
      sebulan yang lalu
      Berpengalaman dibilangnya. Mampu mengoperasikan komputer, (Internet, MS. Office). Menyukai bidang IT, memiliki ketrampilan komunikasi lisan dan tulisan yang baik. Sabar, cekatan, dapat bekerja sama dalam tim dan individu, dapat bekerja dalam tekanan.
      3 hari yang lalu
      Majoring in Engineering (Electrical Electronic), Engineering (Industrial), Engineering (Marine), Engineering (Mechanical), Engineering (Mining Mineral) or equivalent. Having experience in the related field is required for this position. Preferably Staff (non-management non-supervisor) specialized in Sales - Engineering Technical IT or equivalent. Able to Ms. Office and Linux. Have SIM A and C. Have a good presentation and communication skill. Good looking.
      5 hari yang lalu
      Majoring in Engineering (Electrical Electronic), Engineering (Industrial), Engineering (Marine), Engineering (Mechanical), Engineering (Mining Mineral) or equivalent. Having experience in the related field is required for this position. Preferably Staff (non-management non-supervisor) specialized in Sales - Engineering Technical IT or equivalent. Able to Ms. Office and Linux. Have SIM A and C. Have a good presentation and communication skill. Good looking.
      5 hari yang lalu
      Tugas dan tanggung Jawab Berinteraksi langsung dengan Customer. Memberikan informasi mengenai produk pelayanan kepada Customer. Melayani transaksi Customer. Menanggapi dengan segera tepat pertanyaan Customer. Menanggapi menyelesaikan komplain Customer. Persyaratan Berat badan proporsional. Penampilan menarik. Tidak berhijab, tidak berjerawat, tidak berkacamata. Rambut tidak diwarnai tidak botak. Menguasai komputer. Komunikatif Jujur.
      9 hari yang lalu
      Job Decriptions Answering all incoming call. Handling complain from customer regarding credit card, loan and other issues. Record summary of customer call in daily basic. Maintain good relationship with other related units. Provide solution for related banking issues. Requirements Fresh graduate are welcome (preferably having experience). Required languages (English, Bahasa Indonesia, Jepang). Shifting working hour. Location at TB Simatupang.
      9 hari yang lalu
      Tugas dan Tanggung Jawab Mengangkat telp dari customer. Melakukan komunikasi (telp wa email) kepada customer dan kepada calon customer Melakukan administration work yang terkait dengan customer yang sedang dihandle Memastikan tingkat kepuasan customer, hubungan yang baik kepada customer dan follow up data customer. Bersedia untuk bekerja dengan target. Membantu acara pameran hal-hal lain untuk meningkatkan kemajuan perusahaan. Mendukung kebijakan management dan mentaati SOP tata tertib perusahaan. Persyaratan Lebih disukai berpengalaman di bidang Customer Service (aneka jurusan). Lebih disukai apabila menguasai bahasa Inggris. Lebih disukai apabila memiliki SIM. Menguasai bahasa Indonesia secara lancar baik lisan maupun tertulis. Pandai, outgoing, memiliki kemampuan komunikasi yang kuat, memiliki semangat yang selalu berkobar, memiliki kharakter proaktif.
      9 hari yang lalu
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