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      1jt.
      1jt.150jt.
      150jt.
       

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      1,762 lowongan kerja

      customer service
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      * Obtain information by answering phone calls as well as verifying customer information * Assist customer in completing booking process in a seamless way * Provide resolution towards customer complaint * Provide necessary information regarding location and product * Maintain and improve quality results by adhering to standards and quidelines as well as recommending improved procedures * Updates job knowledge by studying new product descriptions and participating in educational opportunities * Providing the best customer services experiences through phone call
      2 hari yang lalu
      * Interface between customers and hotels to resolve any cases arising upon/after check-in. * Re-book based on payment data and booking center * Identify & escalate bug issue to related engineering team * Manage hotel health * Identify last minute hotel booking * Escalate new and unsolved issued to Team Leader
      2 hari yang lalu
      The Non-GDS Ticketing Staff is responsible for customer cases related to the issuing of airline tickets. The Ticketing Team supports customers when changing information as permitted under the terms of their ticket purchases and interfaces with airlines as needed to serve the customer. Responsibilities: * Resolve customer cases related to flight ticketing, including but not limited to rescheduling, corrections, changes, check-in problem. * Issue tickets to customers via booking system. * Escalate support cases as per company’s criteria. * Manage airline health and CAPTCHA viewer. * Achieve daily performance targets defined by the supervisor * Ensure all cases are solved within required time frame following company’s SOPs. * Escalate any issues or product improvement suggestions to the related stakeholders
      2 hari yang lalu
      International Ticketing Admin is responsible for customer cases related to the issuing of airline tickets (GDS). The Ticketing Team supports customers when changing information as permitted under the terms of their ticket purchases and interfaces with airlines as needed to serve the customer. * Resolve customer cases related to flight ticketing, including but not limited to rescheduling, corrections, changes, check-in problem. * Issue tickets to customers via booking system. * Escalate support cases as per company’s criteria. * Manage airline health and CAPTCHA viewer. * Achieve daily performance targets defined by the supervisor * Ensure all cases are solved within required timeframe following company’s SOPs.
      2 hari yang lalu
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      Perkiraan Gaji
      1jt.
      1jt.150jt.
      150jt.
       

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