Technical Analyst

Other | Dipost 9 hari yang lalu | Perusahaan sudah merekrut sejam yang lalu




- Perform duties according to standard operating procedures (SOPs), ensure that required data is properly documented in a timely fashion according to the current SOPs 
- Report deviations from SOPs, or unexpected results in a timely fashion, in accordance with the organization's CAPA (corrective action, preventative action) SOPs 
- Work collaboratively with other employees to schedule work and ensure its completion 
- Contribute ideas and participate in initiatives that will lead to continuous improvement of procedures (efficiency and quality) 
- Team Focus: stay mindful of company business needs by attending to customer calls, adhering to business and team schedules, and contributing to updated business processes and procedures to ensure compliance 


- Prior experience in genetics, data science or computer science role with a focus on customer service and/or process improvement 
- Prior experience in customer facing support role preferred 
- Excellent skills in basic office and business tools, including MS-Excel, MS-Word, and MS-Visio 
- Proficient with Microsoft Office applications, with expert competency in Outlook, Excel and SharePoint. 
- Strong communication skills, time management skills, team orientation, and work ethic 
- Must be detail oriented and accurate 
- Ability to guide teams and process improvements through direction and example 

Keahlian yang dibutuhkan

- Ability to analyze data through the application of statistical methods to identify trends which may indicate need for process improvements
- SQL and T-SQL skillset
- Understanding of information delivery principles including the creation of abstraction layers
query optimization
and report level calculations


Benefits Include:

  • Health, Vision & Dental Insurance

  • Life & Accident Insurance

  • Prescription Plan

  • RRSP

  • Paid Holidays & Vacation

  • Education Assistance Program

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