Junior Product Consultant

Customer Service | Dipost 3 bulan yang lalu | Perusahaan terakhir aktif 70 tahun yang lalu


Industri : Information Technology and Services

Fungsi : Customer Service

Gaji : Login untuk melihat gaji

Pengalaman : Fresh Graduates / Less Than 1 Year Experience


<p>You will be responsible for maintaining customer&rsquo;s retention rate by responding promptly to customer&rsquo;s inquiries and complaints. Your&nbsp;job description will mainly entail, but not limited to:</p><ul><li>Responding to customer&rsquo;s complaints, determining the cause of the problem, as well as selecting and explaining the best solution to solve the problem</li><li>Coordinating with other sections with regards to customer&rsquo;s needs and requests</li><li>Collecting customer&rsquo;s feedbacks and analyzing customer&rsquo;s needs</li><li>Analyzing customer&rsquo;s experiences and insights to come up with improvement suggestions and initiatives</li></ul>


<ul><li>Bachelor&rsquo;s degree in&nbsp;Accounting/Finance</li><li>Excellent oral and written communication skills</li><li>Excellent analytical and problem-solving skills</li><li>Positive, can-do attitude is a must</li><li>Pleasant personality and appearance</li><li>Highly motivated to learn and have the ability to learn new concepts quickly and apply them to assigned tasks and responsibilities</li><li>Ability to think and work as part of a team, to integrate with others and to show personal initiative</li><li>Have the initiative and the ability to offer new ideas</li><li>Computer literate</li></ul>

Keahlian yang dibutuhkan

communication skill
problem solving
analytical skill


Lamar di Website Perusahaan

Gadjian is a Software-as-a-Service (SaaS) tool that empowers Indonesia’s SMEs to scale and improve their productivity. Working at Gadjian equals solving one of the most complex problems faced by Indonesia’s businesses. Hence, we are constantly in the lookout for team members who are passionate problem solvers and love to help other people achieve greater things.

Learn more about Gadjian at


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