Customer Service Supervisor

business development | Posted 10 days ago

Job Details

Job Industry : internet

Job Function : business development


<div>Good Leaders in Customer Service are very important in our Business. If you are think you can successfully lead our customer team with both customer and team work oriented, let's join us.</div>


Responsibilities<ul><li>Ensures the Customer Service team is meeting quality and productivity standards.</li><li>Control the Customer Service&nbsp;team is provide information about the products, services, company through telephone, fax, and e-mail orders.</li><li>Answer questions from Customer Service team and provide guidance and feedback.</li><li>Optimize procedures and keep staff motivated as well as measure Customer Service team performance.</li><li>Reporting Directly to Head of Customer Service&nbsp;</li></ul><br>Requirements<ul><li>Candidate must possess at least a Diploma, Bachelor's Degree from any field.</li><li>Have a proven leadership skills, Customer Service and Relationship Management.</li><li>At least 5 years of working experience in the related field is required for this position.</li><li>Preferably Supervisor / Coordinators specializing in Customer Service or equivalent.</li><li>Full-Time position available.</li></ul>
Apply on Company Website adalah Online B2B Marketplace yang memberikan kemudahan proses transaksi jual-beli melalui teknologi dan fitur yang dapat membantu Seller dan Buyer melakukan proses bisnis lebih mudah, aman, dan transparan. Ralali menghubungkan pembeli, baik korporat maupun individu, dalam menemukan ribuan produk untuk kebutuhan bisnis dan perusahaan dari ratusan supplier ternama dan terpercaya .


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