APPLYING

Customer Service and Data Admin

Customer Service | Dipost 7 hari yang lalu | Perusahaan terakhir aktif 5 jam yang lalu
Quantum Blue Marketing and Fulfilment

Detail

Industri : Call Centre / IT Enabled Services

Fungsi : Customer Service

Gaji : Login untuk melihat gaji

Pengalaman : Fresh Graduates / Less Than 1 Year Experience

Deskripsi

Job scope includes but not limited to:


- Replying of customer enquiries via online chat across various e-commerce platform such as Shopee, Lazada, Carousell, Qoo10
- Compile and update out of stock items according to input from team
- Editing of item quantity of listings on various e-commerce platform
- Monitoring of product listing key performance such as ranking, view count, sales, etc

Syarat

- Good English is required (Written)
- All communications will be in English
- Experience in a customer service position
- Strong in dealing with customer complaints, provide a solution and offer alternatives solution within company guideline policy
- Basic computer skill
- Might need to work on Sat OR Sun (6 days work week)
- Laptop with a stable Internet connection
- Additional skills like photoshop/advance ms excel will be a bonus
- Job experience in eCommerce marketplace platform such as shopee, lazada, tokopedia will be a bonus
- Able to work in a team

Keahlian yang dibutuhkan

Teamwork
Microsoft Excel
Customer Service
Written English
Problem Solving

Benefit

- Work from any location with a computer/laptop
- Singapore based E-commerce company with an existing team in Indonesia
- Full-time position. Strictly not allowed to take up any other part-time position without prior approval

Lamar Sekarang
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