Welcome to Finmas - Digital Lending Career Page

We invite you to be a part of our global team!

Logo Welcome to Finmas - Digital Lending Career Page

Where You Can Find Us

Have time? Do visit us!

Jl. Timor No.16, RT.9/RW.4, Gondangdia, Menteng, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10350, Indonesia

[email protected]

(6221) - 29784516

About

Who We Are

Oriente Mas Sejahtera (Finmas) is a peer-to-peer lending company registered with the Financial Services Authority. Finmas aims to become a leading online lending platform company in Indonesia and is committed to building a more financially inclusive future for all Indonesians by providing fast, easy and affordable access to loan requests through mobile application.

Finmas was founded by a team of digital native’s generations who have extensive experience in building and measuring the scale of business disruption/change. Sinarmas, one of the most respected conglomerates in Indonesia is acting as one of Finmas strategic partners, and the support of officials of revolutionary internet companies (Skype and LU.com) who act as strategic advisors to realize the mission of opening financial freedom and provide opportunities for all Indonesians

We invite you to be a part of our global team. If you’re looking for fun environment that challenges you, find your desired career here! 

Get To Know Us More

A Great Place To Work
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TEAM

The People Behind Our Company
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Ruth MayasariCountry HR BP and Projects
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Peter Lydian SutionoManaging Director
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Agung C WibowoHead of Commercial
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Reza A PratamaHead of Compliance

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Finmas (PT. Oriente Mas Sejahtera) aims to be the leading peer-to-peer lending platform offering fast and secure credit. Our mission is to provide equal access to affordable credit for everyone. Founded by a team with international working experience in the largest tech companies in Silicon Valley (eBay, Skype) and China (LU.com), we aim to bridge economic accessibility for greater financial inclusion. In partnership with Sinarmas, we bring best-in-class financial services to consumers and local businesses across Indonesia. If you are an effective communicator and perform strong coordination skills, we're looking the best talent to be Operation Excellence Managerwhere on a day to day basis, this position is expected to be able to assist the Head of Operations in managing various on-going projects that the department may have. This might not necessarily be contained to within the department, but also inter-department to improve the efficiency and effectiveness of overall company operations. As additional, this position will have to: * Handling daily trade reconciliation and settlement for transactions * Managing in-flow/out-flow monitoring and data analysis * Participating in system implementation and standardizing operational process for transactions * Developing end-to-end operations process and features enabler * Be the internal contact for users to provide support and escalate to development contacts if unable to handle internally * Review data daily for accuracy and make necessary corrections or ensure individuals inputting the data make the corrections. Monitor data from multiple integrations into our database to ensure that there are no gaps in data flowing into the system. * Perform data entry on a daily or seasonal basis to support web/marketing/product teams with new trips, departures, marketing, and financial information * Support and work with customer support team regarding transaction flow and identifying any need for collections
8 bulan yang lalu
Finmas (PT. Oriente Mas Sejahtera) aims to be the leading peer-to-peer lending platform offering fast and secure credit. Our mission is to provide equal access to affordable credit for everyone. Founded by a team with international working experience in the largest tech companies in Silicon Valley (eBay, Skype) and China (LU.com), we aim to bridge economic accessibility for greater financial inclusion. In partnership with Sinarmas, we bring best-in-class financial services to consumers and local businesses across Indonesia. If you are an creative thinker and perform strong marketing skills, we're looking the best talent to be Marketing Managerwith below details: Objective of Role: Responsible for developing, implementing and executing strategic marketing plans for an entire organization (or lines of business and brands within an organization) in order to attract potential customers and retain existing customers. Responsibilities: * Managed and translated OMS business objective into a brand proposition * Developed and implemented brand proposition into a concept of brand activation and experiential marketing strategy * Developed and implemented marketing roadmap by seeking and understanding end-user insights via multi researches * Manage the processes of intake and prioritization for ad hoc insight requests from marketing insights of the business * Concept planning, developing, and executing marketing programs that are aligned with the company’s goals and are measurable in terms of ROI * Acting as brand team to develop yearly communication pillars and execute 360 brand campaign * Develop an improved planning process that better integrates strategic decisions around demand generation, site optimization and channel alignment * Oversee creation and delivery of press releases, advertisements, and other marketing materials
7 bulan yang lalu
Finmas (PT. Oriente Mas Sejahtera) aims to be the leading peer-to-peer lending platform offering fast and secure credit. Our mission is to provide equal access to affordable credit for everyone. Founded by a team with international working experience in the largest tech companies in Silicon Valley (eBay, Skype) and China (LU.com), we aim to bridge economic accessibility for greater financial inclusion. In partnership with Sinarmas, we bring best-in-class financial services to consumers and local businesses across Indonesia. If you are a Frontend Engineer with a strategic understanding of tools, processes and utilization of technology, be assured that this role is made for you with following responsibilities: * Develop functional & appealing user-facing web- and mobile-based applications * Ensure consistent branding & feel across web & mobile * Implement best practices for scalability, code reusability * Continuously optimize code in terms of functionality & speed * Provide technical inputs in mockup development, UI UX * Work closely with back-end engineers to ensure robust integration & validation
6 bulan yang lalu
Objective: Involved in top-level strategizing, forecasting and budgeting that assisted in allocating resources and planning performance. He/she should demonstrate the capability to provide translated data from multiple sources into useful information and business drivers utilized by senior management for strategic decision making * Investigate and resolve complex and intricate issues within the internal teams in the business itself and perform adhoc analysis of large data sets * Refinement of analytics workflow and logic, and the modelling of highly esoteric assets in OMS * Manage relationships with stakeholders and ensure the proper governance and oversight of risk analytics policies and procedures in making assurance of the business are working in high level of safety far from risk * Use technical skills to ensure the accuracy of large analytical data sets, automate processes with scripts and macros and efficiently query information from a vast database. * Align analytics projects, resources, and requests from across the entire organization in order to avoid duplicative efforts, share best practices, and optimize for impact on key business metrics
7 bulan yang lalu
Objective: As the ideal candidate that would fit the role as a Trainer, he/she is a person that is highly facilitative with employing necessary training aids, tools and data in accordance with the company training programs, developing educational materials and manuals and providing training and support to meet all regulatory and safety compliance also falls under the purview of an operations trainer. Responsibilities: * Work collaboratively with cross-functional teams to design, develop and deliver ongoing standard team requirements and instruction for the Operations team in the company * Do the necessary review of industry standards / new solutions to improve the existing training programs * Create, edit and improve manuals and documentation of procedures, training programs, modules and support material, also training/job aids * Work together with the Operations team to support all course activities * Process all incoming documents from course workbooks and training materials * Facilitate communication between multiple teams * Maintain accurate records and training of all Operations events * Lead Operations training programs and facilitate courses as needed * Writing, maintaining, supporting and running a variety of training and development reports and queries, while ensuring data integrity within area of assignment
7 bulan yang lalu
Objective: The Customer Service Manager’s primary functions are managing the customer service department and customer requirements related to OMS products Responsibilities: * Track, oversee and organize every interaction between a customer and the organization throughout the customer lifecycle * Optimize interactions from the customer's perspective and propose initiatives to foster customer acquisition and loyalty * Manage customer experience by create a strategy that encompasses all customer touchpoints * Manage the team of Customer Success and Customer Service staff through the use of traditional channels, such as phone calls, text as well as social media, live chats and other emerging communication mediums * Continuously review and identify gaps in the processes, address any concerns and monitor the results * Act as the champion of change and lead prioritized service delivery improvements to improve customer experience across OMS customers / users * Communicate regularly with team leader and senior management of progress, changes and results * Constructively and continually challenges organizational norms, looks for creative solutions to deliver tangible improvements * Implement and monitor improved governance, standardized process and procedure
7 bulan yang lalu
Finmas (PT. Oriente Mas Sejahtera) aims to be the leading peer-to-peer lending platform offering fast and secure credit. Our mission is to provide equal access to affordable credit for everyone. Founded by a team with international working experience in the largest tech companies in Silicon Valley (eBay, Skype) and China (LU.com), we aim to bridge economic accessibility for greater financial inclusion. In partnership with Sinarmas, we bring best-in-class financial services to consumers and local businesses across Indonesia. If you are an creative thinker and perform strong marketing skills, we're looking the best talent to be Digital Marketing Specialistwith below details: * Plan and execute all digital marketing, including SEO/SEM, marketing database, email, social media, app and display advertising campaigns * Design, build and maintain our social media presence * Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs) * Identify trends and insights, and optimize spend and performance based on the insights * Brainstorm new, creative and viral growth strategies * Plan, execute, and measure experiments and conversion tests * Collaborate with internal teams to create landing pages and optimize user experience * Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points * Instrument conversion points and optimize user funnels * Manage third party marketing agencies and other vendor partners * Evaluate emerging marketing technologies. Provide thought leadership and perspective for adoption where appropriate
6 bulan yang lalu
Finmas (PT. Oriente Mas Sejahtera) aims to be the leading peer-to-peer lending platform offering fast and secure credit. Our mission is to provide equal access to affordable credit for everyone. Founded by a team with international working experience in the largest tech companies in Silicon Valley (eBay, Skype) and China (LU.com), we aim to bridge economic accessibility for greater financial inclusion. In partnership with Sinarmas, we bring best-in-class financial services to consumers and local businesses across Indonesia. If you are one Software Engineer with a strategic understanding of tools, processes and utilization of technology, be assured that this role is made for you with following responsibilities: * Analysing user requirements * Writing and testing code, refining and rewriting it as necessary * Researching, designing and writing new software programs * Evaluating the software and systems that make computers and hardware work * Developing existing programs by analysing and identifying areas for modification * Integrating existing software products and getting incompatible platforms to work together * Creating technical specifications * Writing systems to control the scheduling of jobs or to control the access allowed to users or remote systems * Writing operational documentation with technical authors * Maintaining systems by monitoring and correcting software defects * Working closely with other staff, such as project managers, graphic artists, UX designers, other developers, systems analysts and sales and marketing professionals * Consulting clients and colleagues concerning the maintenance and performance of software systems with a view to writing or modifying current operating systems * Unvestigating new technologies * Continually updating technical knowledge and skills by attending in-house and external courses, reading manuals and accessing new applications
6 bulan yang lalu
Finmas (PT. Oriente Mas Sejahtera) aims to be the leading digitall lending platform offering fast and secure credit. Our mission is to provide equal access to affordable credit for everyone. Founded by a team with international working experience in the largest tech companies in Silicon Valley (eBay, Skype) and China (LU.com), we aim to bridge economic accessibility for greater financial inclusion. In partnership with Sinarmas, we bring best-in-class financial services to consumers and local businesses across Indonesia. Objective: To develop a verification plan, provides inputs for design-for-testability, and drives testing. Focuses on ensuring that KYC is properly done in accordance with strong Risk Management principles and OJK requirements Responsibilities: * To lead the KYC team by developing the necessary processes, building the necessary strategies covering staffing, development and future plans for the KYC team. * Manage the various KYC team managers/leads to achieve a high level of performance with minimal margin of error. The KYC manager will be responsible and carry the KPI of the KYC team * Also co-manage the Welcome Call team as part of the greater KYC team and ensure that the Welcome Call team is used as a secondary verifications team. * Work with the training and QA team to ensure that the appropriate training is given to ensure that the KYC team and agents are able to meet a high standard when dealing with users. * Place outbound calls to potential borrowers to complete and submit an application also gathering more required documents * Ensure that agents are able to identify all documentation and information given to ensure that the potential borrowers are correct and accurate. Verify all necessary data points to ensure that fraud is minimized. * Ensure that all agents are able to meet Quality Assurance Requirements and other key performance
6 bulan yang lalu
Finmas (PT. Oriente Mas Sejahtera) aims to be the leading peer-to-peer lending platform offering fast and secure credit. Our mission is to provide equal access to affordable credit for everyone. Founded by a team with international working experience in the largest tech companies in Silicon Valley (eBay, Skype) and China (LU.com), we aim to bridge economic accessibility for greater financial inclusion. In partnership with Sinarmas, we bring best-in-class financial services to consumers and local businesses across Indonesia. If you're passionate in learning and managing people as your primary domain, we're delighted to meet you and have you as our Recruitment Manager with below scope of work: * Responsible for the whole recruitment process of conducting and selection of employees for various departments * Lead and asses candidates with the line manager and regional parties * As a business partner to the line manager, strategically recommend the right candidates to deliver the recruitment needs * Source and screen candidates through behavioural and competency based evaluation methods and techniques * Proactively attracting and sourcing the best talent via multiple direct channels and strong in approaching passive talents * Influence stakeholders to ensure that candidates have the best recruitment experience * Becoming champion to produce recruitment productivity reports
5 bulan yang lalu
* Work with department heads or staff to discuss topics such as budgets and contracts, marketing plans, and the selection of advertising media * Negotiate advertising contracts * Evaluate the look and feel of websites used in campaigns or layouts, which are sketches or plans for an advertisement * Initiate market research studies and analyze their findings to understand customer and market opportunities for businesses * Develop pricing strategies for products or services marketed to the target customers * Meet with clients to provide marketing or technical advice * Direct the hiring of advertising, promotions, and marketing staff and oversee their daily activities
2 bulan yang lalu
* Work with department heads or staff to discuss topics such as budgets and contracts, marketing plans, and the selection of advertising media * Negotiate advertising contracts * Evaluate the look and feel of websites used in campaigns or layouts, which are sketches or plans for an advertisement * Initiate market research studies and analyze their findings to understand customer and market opportunities for businesses * Develop pricing strategies for products or services marketed to the target customers * Meet with clients to provide marketing or technical advice * Direct the hiring of advertising, promotions, and marketing staff and oversee their daily activities
2 bulan yang lalu
* Work with department heads or staff to discuss topics such as budgets and contracts, marketing plans, and the selection of advertising media * Negotiate advertising contracts * Evaluate the look and feel of websites used in campaigns or layouts, which are sketches or plans for an advertisement * Initiate market research studies and analyze their findings to understand customer and market opportunities for businesses * Develop pricing strategies for products or services marketed to the target customers * Meet with clients to provide marketing or technical advice * Direct the hiring of advertising, promotions, and marketing staff and oversee their daily activities
2 bulan yang lalu
Responsibilities: * Receive requests from internal and external clients for processing financial transactions (e.g. sending cables, IBP's, preparing drafts/money orders and transferring funds between accounts) * Process entries using multiple steps and involving unique situations (e.g. foreign exchange, corporate accounts) to ensure adjustments are posted directly to customer's accounts, operation centres or branches * Verify documentation on file to ensure accuracy (e.g. fax agreement, signatures, special handling instructions, available funds); create new client files using an in-house database system and ensure client service charges are calculated and charged appropriately * Receive requests and verify information against documentation, indicating any special handling instructions as dictated by the client; print and forward information as appropriate * Remit and/or settle funds (e.g. cable, EFT, IDP, third party demands) using an in-house system to fulfill client requests * Escalate non-conforming requests or those requests exceeding dollar limits to appropriate areas for authorization * Complete clerical duties such as filing, faxing, photocopying, stationery ordering, typing basic information and modifying established spreadsheets to provide administrative support to department * Keep informed on all changes to products and services, rules and regulations to ensure accurate processing of documents and perform accurate quality assurance checks * Collect measurement information for job function following procedures and guidelines (e.g. volume and time) to track and report to Sr. Officer and/or Supervisor * Strive to meet high customer service levels by processing incoming requests efficiently and in accordance with procedures and policies to meet Service Level Agreements * Prioritize and organize workload based on risk/severity and documents required to ensure deadlines are met according to policies and procedures and service level agreements * Train new incumbents and/or temporary staff on procedures and guidelines to ensure transfer of knowledge and consistency in process
2 bulan yang lalu
Responsibilities: To lead the KYC team by developing the necessary processes, building the necessary strategies covering staffing, development and future plans for the KYC team. Manage the various KYC team managers/leads to achieve a high level of performance with minimal margin of error. The KYC manager will be responsible and carry the KPI of the KYC team Also co-manage the Welcome Call team as part of the greater KYC team and ensure that the Welcome Call team is used as a secondary verifications team. Work with the training and QA team to ensure that the appropriate training is given to ensure that the KYC team and agents are able to meet a high standard when dealing with users. Place outbound calls to potential borrowers to complete and submit an application also gathering more required documents Ensure that agents are able to identify all documentation and information given to ensure that the potential borrowers are correct and accurate. Verify all necessary data points to ensure that fraud is minimized. Ensure that all agents are able to meet Quality Assurance Requirements and other key performance
sebulan yang lalu
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